Adecco Consultant Milano, on behalf of a company specialized in managing customer care services for leading international brands, is looking for a Customer Care Specialist.
The successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.
Key Responsibilities:
Manage customer requests through multiple channels, including email, phone and chat;
Provide information, assistance and post-sales support;
Handle customerreports, complaints and requests, ensuring effective and timely resolution;
Maintain a highlevel of customer satisfaction and professionalism in every interaction;
Represent the assigned brands consistently with their values and communication standards.
Requirements & Skills:
Fluency or Mother Tongue in at least two of the following languages: English, French, German;
Italian is not required;
Excellent communication and interpersonal skills;
Strong customer orientation and a service-minded approach;




Good problem-solving skills and ability to manage customer requests effectively;
Ability to workin a dynamic and international environment.
What We Offer:
3-year apprenticeship contract, directly with the client company;
CCNL Telecommunications;
Annual gross salary (RAL): €21,000;
Dynamic and international working environment;
Continuous training on the brands and services managed;
Opportunities for professional growth and career development.
Additional Information:
Location: Milan city centre, San Babila area
Working hours: Monday to Friday, 9:00 AM – 6:00 PM
Employment type: Full-time
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