ppWe are Miroglio Group, international company founded in Alba in 1947, made up of people with a strong entrepreneurial spirit and a forward-looking mindset, while never forgetting our roots. /ppEvery day, we act with passion and make things happen, exploring the world of fashion in all its forms: from fashion retail with our 10 apparel brands (including Trussardi, Elena Mirò, Motivi, Oltre, and Fiorella Rubino), to transfer printing with Sublitex, and all the way to integrated logistics and supply chain management. /ph3Your Opportunity /h3pYou will join the Digital Omnichannel team in a CRM-Business oriented consultant role and have the opportunity to contribute to the growth of our business across both online and offline channels. /ppYou will support our growth by defining actionable insights to develop effective contact strategies aimed at increasing customer lifetime value. /ph3Your Mission /h3ulliContribute to the definition and evolution of the brand’s contact strategy /liliPlan weekly CRM activities and coordinate with the dedicated campaign stakeholder /liliDevelop a deep understanding of brand objectives and identify, in close collaboration with the brand team, the initiatives that best support their business /liliEnsure seamless integration between offline and online touchpoints, fostering a truly omnichannel approach /liliIdentify opportunities to automate CRM activities in line with available resources and business priorities /liliPrepare and lead the biweekly CRM meeting, involving all key functions across each brand /liliShape the long-term CRM strategy in partnership with the Trade and Marketing teams, including alignment with the commercial calendar /liliIndependently monitor and analyze key sales and contact KPIs on a weekly basis /liliPartner with the manager on the most strategic and high-impact CRM analyses /li /ulh3You can be part of our team if you have:



/h3ulli1-3 years of experience in CRM; /liliDemonstrated experience or interest in Digital and CRM area connected to Business; /liliFamiliarity with project governance and transformation program execution; /liliMaster’s Degree, preferably with an international experience; /liliFluent command of English; /liliExcellent analytical skills and strong verbal/written communication abilities. /li /ulh3Professional attitude required: /h3ulliAnalytical and data-driven mindset: without data, you’re just another person with an opinion; /lili80/20 mentality: focusing on what truly drives impact; /liliResults-oriented: make things happen; /liliAmbitious, resilient, and eager to grow quickly; /liliStrong team player: talent wins games, but teams win championships; /liliAbility to influence stakeholders and drive change in complex environments. /li /ulh3What we offer: /h3ulliA young and dynamic company that believes in talent and puts people at the center; /liliThe opportunity to grow and have a real impact, in a highly meritocratic environment based on performance management and clear, well-defined objectives; /liliRole-specific onboarding, where you will be trained on our business, processes, and tools; /liliContinuous training, both in person and online; /liliCorporate benefits and well-being initiatives (psychological support service, flexible working hours, yoga and Pilates classes, and much more); /liliCompany daycare, with opening hours aligned with business needs; /liliAt least 40% discount on products from all our brands. /li /ulh3Place of Employment /h3pAlba (CN), with a hybrid work model (office + remote). /ppWe believe in the value of people and in diversity in all its forms. We look at talent beyond labels and welcome with respect everyone who is ready to bring their unique contribution. We are committed to ensuring equal opportunities regardless of gender, age, identity, or background. If you require any support during the recruitment process, we are here to help. /p /p #J-18808-Ljbffr

📌 CRM Analyst (Alba)
🏢 Gruppo Miroglio
📍 Alba