The Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5* in Rome, is looking for you

The primary purpose of the Front Desk Agent Turnante is to ensure that guests have an excellent hotel experience through greeting them, processing check-in and check-out, issuing room keys, answering questions and addressing guest requests.

The Front Desk Agent Turnante will be tasked with the following duties, responsibilities, and assignments:

Front Desk operations during your assigned shift to a consistently high standard;
Ensure personal knowledge of hotel products, services, pricing, and special promotional offers, as well as daily VIP and special events;
Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service;
Answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions;
As needed, fulfill all job responsibilities expected of Concierge Attendant;
Fax and make copies for guests,



along with other services of the Business Center;
report accidents, injuries, and unsafe work conditions to management; complete safety training and certifications;
A Front Desk Agent serving The Pantheon Iconic Rome Hotel is always working on behalf of our Guests and working with other Team Members;
Front Office experience in Hotel of same category, preferable in Marriott Luxury Properties;
Strong commercial/business awareness and demonstration of sales capabilities;
A passion for delivering exceptional levels of Guest service;
Experience with answering multi-line phone lines;
Proficiency in Microsoft Office programs;
Excellent command of Italian and English. Additional languages will be appreciated;
A minimum of 1 year experience in a similar role;
Proficiency in Opera and MARSHA Operational Systems required;

📌 Office support, receptionist, addetto accoglienza, (Italia)
🏢 The Pantheon Iconic Rome Hotel, Autograph Collection
📍 Italia