General Manager - Franchise

Job Requirements
Job Description

Responsible for the overall operation of the hotel. Oversees the activities of key guest contact departments including hotel operations and food and beverage. Implements and oversees the daily quality process at the hotel. Consults with owners and corporate offices, as required. Interviews counsel and evaluates staff.

As a Hotel Manager, you are responsible for carrying out the daily operations of the property. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Reviews and approves hotel operations and food and beverage department budgets, defining and directing changes, as required.
- Reviews forecasts and balanced scorecard. Directs hotel actions required maximizing profitability, increasing service levels and improving team member satisfaction.
- Ensures hotel implementation and compliance with daily quality process of Hilton Hotels Corporation policies and procedures as well as Brand Standards.
- Oversees the sales and marketing activity and results.



Leads and/or participates in sales and marketing strategy meetings. Participates in efforts to secure business, as needed.
- Leads executive committee/department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded.
- Speaks with and responds to guests regarding service challenges.
- Consult with hotel owners as appropriate.
- Hires, supervises, coaches, disciplines and conducts performance evaluations for department heads and key personnel.
- Develops the skills and abilities of direct reports.
- Monitors high potential department heads and team member activity and ensures their growth within the company..
- Oversees hotel's interaction with the business community.

Work Experience

A Hotel Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

Work Experience
To successfully fill this role, you should maint

📌 General Manager (Torino)
🏢 Hilton Technologies
📍 Torino