Silversea is seeking a senior Guest Relations leader to drive guest experience excellence across the fleet. You will oversee strategic guest relations initiatives, set vessel directions, and mentor high-performing teams to deliver memorable luxury experiences.
The role focuses on leading through standards, coaching, and data-driven improvements, coordinating with hotel directors and fleet leadership to ensure seamless guest journeys onboard and ashore.
📌 Luxury Fleet Guest Experience Director (Milano)
🏢 Silversea
📍 Milano
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