Company Overview:
GetFast IT Operations & Support SRL provides technical support, IT operations, and infrastructure management solutions for business and enterprise clients.
Key Responsibilities:
- Oversee technical support operations and IT service workflows
- Manage support teams, escalation handling, and system issue resolution
- Monitor service performance, operational KPIs, and response times
- Coordinate with infrastructure and technical operations teams
Requirements:
- Experience in IT support or technical operations management
- Strong leadership and troubleshooting skills
- Knowledge of IT systems, networks, and service management processes
- Degree in Information Technology, Computer Science, or related field preferred
📌 Senior Technical Support Operations Manager (Napoli)
🏢 GetFast IT Operations & Support
📍 Napoli
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