About Octocom Le informazioni riportate di seguito illustrano i requisiti del ruolo, l'esperienza richiesta ai candidati e le qualifiche associate.
We're building the AI customer support layer for e-commerce.
Every day, support teams spend thousands of hours answering the same questions: Which product should I choose? Can I change my delivery address?
That work no longer needs to be manual.
Octocom's AI handles these interactions independently across chat, email, and phone — from order tracking and returns to product guidance, delivery questions, and order changes.
The result: faster response times, lower support costs, and a better customer experience.
Join us now and help build one of Europe's fastest-growing AI startups.
You'll own Octocom's expansion into Italy.
This is not a traditional Account Executive role where you inherit an existing pipeline and sales playbook. You'll effectively be the founding commercial person for the Italian market — winning customers, building local relationships and partnerships, and figuring out how we scale from there.




You'll work directly with the founders and have significant ownership over our Italian go-to-market strategy.
Build pipeline from scratch: identify and contact high-potential Italian e-commerce companies, start conversations, and create qualified opportunities.
Run the full sales cycle: lead discovery, demos, proposals, negotiations, and closing.
Win customers: turn opportunities into successful long-term accounts.
Build local partnerships: identify agencies, technology partners, e-commerce platforms, and other channels that can accelerate our growth.
Stay close to customers: support early onboarding, understand their needs, and bring market feedback directly into our product and strategy.
Create the Italian playbook: test different segments, messaging, channels, and sales approaches — then scale what works.
We're looking for someone who wants to work hard, has big ambitions in life, and is excited by the opportunit

📌 Customer Account Manager (Italia)
🏢 Octocom
📍 Italia