Are you ready to unlock intelligence?If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.About the Role:The Site Reliability Engineering team is the backbone of Kong's cloud services, responsible for architecting and operating the large-scale infrastructure that powers our customers' most critical applications. Our mission is to achieve world-class reliability and performance, enabling our product engineering teams to ship features with velocity and confidence. We are the guardians of uptime and the champions of developer delight.What You’ll Do:Build and maintain our core infrastructure as code using tools like Terraform and Ansible.Implement robust monitoring, logging, and alerting systems to ensure our services meet and exceed 99.99% uptime.Resolve production incidents through systematic debugging, and drive the blameless post-mortem process to prevent recurrence.Write automation to reduce operational toil, improve system efficiency,



and enable self-service for engineering teams.Collaborate with developers to embed reliability and scalability best practices directly into the application lifecycle.Contribute to our capacity planning, disaster recovery drills, and security hardening processes.Participate in a fair and sustainable on-call rotation to ensure our platform is always available.What You’ll Bring:Experience operating production workloads on a major cloud provider (AWS, GCP, Azure).Proficiency in at least one programming or scripting language, such as Golang, Python, or Bash.Hands-on experience with containerization and orchestration technologies (Docker, Kubernetes).Knowledge of Infrastructure as Code principles and tools (Terraform is a plus).Familiarity with CI/CD concepts and pipeline tools (e.g., GitLab CI, Jenkins).An understanding of modern observability stacks (e.g., Prometheus, Grafana, ELK).#LI-BR2About Kong:Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500 and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit .LocationMilan, ItalyEmployment TypeFull timeLocation TypeHybridDepartmentAll Cost CenterR&DENG;

📌 Site Reliability Engineer (Milano)
🏢 Kong
📍 Milano