- Attention to detail

Role Purpose

Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Building Operations Engineer will manage a range of hard services and provide the necessary support to ensure the efficient and effective running of 2 sites.

What this job involves

- Creation and adherence of planned maintenance regime for Client assets
- Follow up on maintenance planned by Landlord
- Attendance to unplanned maintenance activity
- Response and activity relating to Trouble Ticket (remedy) requests – responding within agreed SLAs
- Management and tracking of Building Operations stock including but not limited to: bulbs, filters, power supplies
- Management of local supplier base providing maintenance, project activity and reactive repairs
- Tracking of utility usage (electric, water, gas) and creation of innovative ideas to reduce environmental impact
- Liaison with relevant regulatory bodies including Safety groups – putting in place action plans when appropriate
- Oversee Building Operating and Maintenance manuals – managing updates when necessary
- Site Inspections (with other members of Facility Team) including but not limited to: support of daily cleaning inspection, heating, ventilation, air conditioning, landscaping (when present)
- Moves/Adds/Changes: desk assignments, furniture stock ordering and management, occupancy tracking
- Small Project Management / Creation of Budget & Activity Plan for Site Improvements: refurbishments, renovations, expansions
- Liaison with: Deskside/IT, Global Telecom, Global Security (for systems & devices), Global A/V, Security Guards Coordination (when present on site), other Building Operations Engineers on client sites




- Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training
- Raise purchase orders
- Deputize / provide cover for Assistant Facilities Manager / Facilities Manager when appropriate
- All other tasks and duties as assigned

Qualifications

- Education: Diploma/degree level in technical discipline (architect or engineer)
- Knowledge of statutory and regulatory maintenance requirements for Client assets as well as Contract Management
- Problem solving skills
- Strong decision-making abilities
- Excellent written/verbal communication skills
- Spreadsheet and word processing proficiency
- Customer-focused approach
- Strong interpersonal skills
- Assertiveness
- Attention to detail
- Experience in Maintenance roles
- Experience in managing a team

Requisiti

- Formazione: Diploma/laurea in discipline tecniche (architettura o ingegneria)
- Conoscenza dei requisiti normativi e legali di manutenzione per gli asset del Cliente, nonché della gestione contrattuale
- Capacità di problem solving
- Forti capacità decisionali
- Eccellenti capacità di comunicazione scritta/verbale
- Competenza nell'uso di fogli di calcolo e programmi di videoscrittura
- Approccio orientato al cliente
- Forti capacità interpersonali
- Assertività
- Attenzione ai dettagli
- Esperienza in ruoli di manutenzione
- Esperienza nella gestione di un team

Estimated compensation for this position

34.000 – 42.500 EUR per year

Final compensation packages are determined by various considerations including, but not limited to, skills and competencies assessed on the basis of objective criteria.

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📌 Building Operations Engineer (Milano)
🏢 Jll
📍 Milano