ph3Take Your Customer Service Career to the Next Level!
/h3 pDo you enjoy helping people and making every customer interaction a positive one?
Join a dynamic international team as a Customer Specialist and become a key part of delivering excellent customer experiences.
/p h3Role Overview: /h3 pAs a Customer Specialist, you will be the first point of contact for customers, providing professional, personalized support across a variety of topics, including inquiries, orders, accounts, products, services, and general requests.
Through phone, email, chat, and digital channels, you will understand customer needs, provide effective solutions, and ensure a smooth experience from the first interaction to resolution.
/p h3Key Responsibilities: /h3 ul liProvide friendly, professional, and efficient customer support via phone, email, chat, and other digital channels.
/li liAssist customers with inquiries related to orders, deliveries, accounts, payments, products, and services.
/li liUnderstand customer needs and provide accurate, clear, and relevant information.
/li liHandle questions, complaints, and concerns efficiently while maintaining a positive and customer-focused approach.
/li liSupport customers in navigating processes, platforms, products, and services.
/li liAccurately record customer interactions, requests,



and resolutions in internal systems.
/li liWork closely with internal teams to ensure issues are resolved quickly and effectively.
/li liIdentify recurring customer concerns and provide feedback to help improve processes and service quality.
/li liStay up to date with company products, services, policies, and procedures through ongoing training.
/li /ul h3Requirements: /h3 ul liLanguage Skills: Fluent in Italian (C1/C2 level) and English (B2 level) /li liEligibility: EU citizenship or valid Portuguese residency card /li liSkills: Strong analytical, creative, and communication abilities /li liMindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field /li /ul h3Why Join Us: /h3 ul liCompetitive Salary: We offer attractive compensation that reflects your skills and experience, recognising and rewarding your contributions /li liMeal Allowance: Enjoy a meal allowance to keep you energised during working hours /li liHealth and Life Insurance: Agevolazioni from comprehensive coverage to support your well-being.
/li liRelocation Package: Receive support if relocating to ensure a smooth transition /li liOnsite Work: Engage and grow in a collaborative office environment /li /ul /p #J-*****-Ljbffr

📌 Italian Customer Specialist In Lisbon | Relocation Package (Palermo)
🏢 BlueView Talent
📍 Palermo