pRole: strongOnsite Support Services Engineer /strong /ppstrongLocation: /strong Via Ing. Pilade Riello 5/7, Legnago, Italy (Shopfloor) /ppstrongWork Model: /strong Onsite /ppstrongProject Duration: /strong 1 Year /pulliMinimum strong3 years of relevant experience /strong /lilistrongMandatory Skills: /strong Service Desk, End User Services, Field Services, Onsite Support Services /lilistrongGood-to-Have Skills: /strong ServiceNow, Meraki, Dell Certification /lilistrongLanguages Required: /strong Native-level Italian and good English communication skills /li /ulpbr / /ppIf you are interested in this opportunity, please share your updated CV along with your expected rate and availability.
/ppbr / /ppstrongRequired Skills, Knowledge Abilities /strong /pulliTechnical Expertise /liliStrong troubleshooting skills for IT/OT systems, network infrastructure, and manufacturing devices.
/liliProficiency in LAN/Wi-Fi diagnostics, server operations, and hardware/software installation.
/liliFamiliarity with Active Directory and Azure AD object management.
/liliProcess Governance /liliKnowledge of ITIL processes (Incident, Request, Change, Knowledge Management).




/liliExperience with CMDB tools (preferably ServiceNow) and asset lifecycle management.
/liliAnalytical Automation /liliAbility to leverage analytics and automation tools for proactive support and trend analysis.
/liliCompetence in identifying process inefficiencies and implementing improvements.
/liliStrong coordination skills with cross-functional teams, OEMs, and third-party vendors.
/liliEffective reporting and documentation capabilities.
/liliUnderstanding of security protocols, compliance standards, and factory safety requirements.
/liliPreferred Qualifications /liliExperience in manufacturing IT environments.
/liliFamiliarity with barcode scanners, industrial printers, Digi Port servers, and shop floor systems.
/li /ulpbr / /ppstrongBeneficial Skills, Knowledge Abilities (Good To Have) /strong /ppbr / /ppbr / /pulliKnowledge of/experience with Cisco Meraki /liliKnowledge of/experience with Amazon Web Services (AWS) /liliService Now ticketing tool experience /liliManufacturing domain experience /li /ulpbr / /p

📌 Onsite Support Services (Campo di Ne)
🏢 Intelligenz IT
📍 Campo di Ne