MICLA Engineering & Design
was established in
****
with the aim to support its clients, offering qualified resources in the
Automotive area
and generally in industry. Historically, we are a key player in Engineering and Consultancy in advanced technologies and services. We develop a market position through our solutions, the fruit of our experience, values and passion for Design and Engineering.
Our main values are
M
indful,
I
nclusive,
C
ommunicative,
L
oyal and
A
mbitious. These values describe the attitude, behaviors, and mindset that MICLA team shares across its various locations.
Posizione:
Total Warranty Spending Control Leader - ADAS
In the context of increasing vehicle electronic complexity and growing warranty exposure, MICLA customer intends to reinforce its capability to
anticipate, prevent, and control warranty costs
and spending
on
ADAS systems
, identified as major contributors to warranty spend.
This position is created to ensure
early risk detection, faster reaction, robust corrective actions, and measurable cost containment
, while maintaining
customer satisfaction and brand image
.
The role operates in a
multi-project, multi-vehicle environment
across the full
EMEA perimeter (WE, CE, SE, Morocco)
and requires strong cross-functional coordination.
Scope and Perimeter
• Warranty cost control on ADAS
• Multi-vehicle and multi-program scope
• Full EMEA geographical coverage
• Functional interfaces with:
Engineering & Validation
Quality & Control Tower
Warranty & After Sales
Purchasing & Finance
Suppliers
Main tasks & responsibilities :
1.Anticipation and Prevention of Warranty Issues
· Identify early quality and cost risks through:
Field data, warranty claims,



incident trends, and customer verbatims
Validation results and technical feedback loops
· Consolidate and correlate heterogeneous data sources (claims, incidents, costs, issues).
· Act upstream (design reviews, validation actions, software releases) to:
Prevent recurrence during serial life
Limit downstream warranty exposure
2.Problem Solving and Cost Containment
· Lead structured root cause analysis on high-cost or high-occurrence issues (8D, A3, problem-solving best practices)
· Define, validate, and monitor corrective actions with:
Clear ownership
Measurable and validated cost impact
· Propose proactive initiatives dedicated to warranty cost reduction.
3.Acceleration of Issue Resolution
· Identify weaknesses in After Sales data quality and completeness.
· Reduce cycle time between:
Field detection
Technical decision
Corrective action deployment
· Challenge:
Unnecessary part replacements
Excessive labour times
Over-complex repair solutions
· Promote the
least-cost technical solution
ensuring:
Customer satisfaction
Warranty cost optimization
Replacement limited to strictly necessary components
4.Cross-Functional and Supplier Coordination
· Animate and align cross-functional teams: Engineering, Validation, Quality, Purchasing, After Sales
· Drive Engineering teams toward:




Root cause ownership
Robust and sustainable corrective actions
· Interface with suppliers to:
Ensure accountability and technical resolution
Define and challenge action timelines
Enable cost recovery when applicable
· Identify and manage interdependencies between actions and projects.
5.Performance Monitoring and Reporting
· Define, track and analyse:
Warranty costs
Incident KPIs
Repair efficiency
Savings effectiveness
· Detect early deviations and negative trends.
· Build and present:
Synthetic dashboards
Weekly action plan status reviews
· Ensure transparency and timely escalation when performance targets are at risk.
Requisiti:
Technical / Functional Skills
·
Engineering degree (BSC or MSC)
·
Solid understanding of ADAS electronic systems
·
Experience with quality, validation, warranty, or after-sales environments
·
Data analysis and dashboard capability (Power BI)
·
Tools:
Power BI (TWC Tool, Quantic)
Foundry
SIRIUS
PLM
Soft skill
·
Strong analytical and structured mindset
·
Ability to translate complex data into clear decisions
·
Ability to develop concise and impactful reports and present key information effectively to leadership audiences.
·
Strong communication and influencing skills across technical and non-technical audiences.
·
Leadership without hierarchical authority
·
High sense of ownership and proactive behavior
·
Customer-centric mindset, balancing cost control and brand image
·
Resilience and negotiation skills in high-pressure and supplier environments
Additional requirement
·proficiency
English language knowledge required

📌 Total Warranty Spending Control Leader - Adas (Rivoli)
🏢 Micla Engineering & Design
📍 Rivoli