Job Description

THE MISSION?

- At Mama, business meets pleasure — and you're the mastermind behind every unforgettable event!
- From corporate seminars to wild birthdays, you handle everything from “Hello” to final invoice with energy, precision, and good vibes.
- You’re the single point of contact for our clients, juggling planning, coordination, and follow-up like a pro – all while spreading the Mama spirit. ✨ You’re the go-to person who makes Mama the place to be for events.
- You work hand-in-hand with every department (Culinary, F&B;, Housekeeping, Front Office…) to make sure everything runs smoothly.
- You handle quotes, bookings, logistics, payments, and reporting – and you still manage to make people feel special and delighted.
- On top of that, you help grow our visibility and revenue by nurturing great relationships with agencies and companies, and by applying a smart commercial strategy.
- You keep one eye on market trends and the other on guest satisfaction.

Mama Loves Business — and you make it happen! ❤️

Qualifications

MADE FOR YOU? ONLY IF…

- You are passionate about sales without being the Wolf of Wall Street!
- Detail is important to you; nothing goes missing thanks to your sense of organization and anticipation.
- With a strong sense of communication, you are a diplomat and know how to bring all the services together.
- Problem solver with excellent customer relations- you never run out of ideas when faced with a customer situation.
- Action oriented- you’re hands on and believe that leading by example is the key to success.
- Family negotiator, everyone always ends up watching your pick for the Sunday movie night.
- You know your numbers and are not afraid to show them; your Power Point presentations and your Excel tables make everyone jealous!





YOUR LITTLE EXTRAS :

- Auntie's 70th birthday wasn't the only event you organized last year, even though it was a great success .
- Charismatic- you are a true gladiator in a suit; you know how to defend your positions.
- Geniality and hospitality are who you are, customers come back for you!
- You’ve lost count of the number of local stars in your contacts! ️⭐

What do we have in store for you?

- Gross annual salary: €24,000 – €27,000, depending on experience and skills.
- Contract type: full-time permanent or fixed-term contract, with the goal of transitioning to a permanent position. To be determined based on the candidate’s experience and profile.
- ⚖️ Collective Labour Agreement (CCNL): AICA – Tourism Industry.
- ✨ Employee benefits across all Mama & Ennismore / Accor properties.
- An amazing atmosphere and a fantastic team to share every day with!
- Internal events, surprises and special moments to keep the energy high all year round.
- Professional growth and development opportunities in an international, dynamic environment full of possibilities.

Please note: staff accommodation and parking are not available.

Ready to join our team and start a new adventure with us?
We can’t wait to meet you! ✨

Additional Information

Next, we're sure you know the tune :

- First melody: “At Mama, no AI! We review your application in person and take the time to understand your background.
- First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm.
- Chorus: Once you've passed the phone interview, we'll arrange a remote meeting or a meeting at Mama to meet the Gang!
- Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.

📌 Meeting & Events Coordinator (M/F/NB) (Italia)
🏢 AccorHotel
📍 Italia