Overview In this role you will install, service, and troubleshoot high-precision roundness and surface finish instruments within a dedicated territory. You will work autonomously while collaborating with colleagues and supporting local distributors, delivering world-class service to customers. You’ll diagnose issues, provide remote assistance when possible, and document technical findings. The position blends hands-on engineering with customer interaction, training, and opportunity to contribute to continuous improvement.

Retribuzione / Benefits

Company car Mobile phone Laptop Home office package Salary plus premio Continuous training and development

Responsabilità

Install, maintain, and diagnose roundness and surface finish measuring instruments in the field Provide remote pre-qualification and remote fixes where feasible Serve as the primary contact for customer issues and technical inquiries Document and report technical issues; feed insights to internal teams Provide training to customers and local distributors as needed Identify opportunities for service improvements and report findings Operate within a territory with autonomy while representing Taylor Hobson at customer sites Collaborate with internal teams (technical support, manufacturing, R&D;) and other regions as required

Requisiti fondamentali

Mechanical, electrical, or multi-disciplined engineering background Ability to read schematics, drawings, and wiring diagrams Experience in a technical customer-facing role preferred; recent graduates welcome Ability to interact with and provide feedback to internal stakeholders Excellent customer relationship skills Valid and clean driving license Ability to work alone and flexible hours; available for international travel English communication skills (written and spoken) High energy and initiative Teamwork and collaborative approach Strong communication, both verbal and written Microsoft Office proficiency CRM and Service tools familiarity Willingness to use AI tools to improve productivity and decision-making

📌 Field Service Engineer (Italy) (Milano)
🏢 Ametek
📍 Milano