- Serve as the local main point of contact for Enterprise customers (Wholesale / Colo Carrier customers) in Italy
- Provide reactive and consistent support for customers' day-to-day requests
- Manage customer requests including service upgrades, contract amendments, and commercial proposals in collaboration with global sales
- Ensure recurring renewal of existing contracts and timely fulfillment of available capacity
- Maintain accurate opportunities data in SFDC and coordinate internal approvals for new orders
- Maintain and circulate capacity inventory when requested
- Support creation and maintenance of a qualified sales pipeline aligned with Data4's commercial strategy
- Coordinate with Operations and Delivery teams for seamless handover and post-sales support
- Support cross-functional initiatives to improve commercial processes and service quality
- Provide local support to the Global Head of Sales throughout the Hyperscale sales cycle when required
- Coordinate with Marketing to foster the DATA4 brand and sustain customer relationships
- Respect and enforce health and safety, environmental, information security, and energy policies

Requirements

- Bachelor's degree in engineering, Business, ICT, or a related field is required
- Fluent in English
- Excellent written and oral communication skills




- Minimum of 3 years of B2B sales and/or customer management experience in the ICT, cloud, or data center industry
- Experience working with cross-functional teams across Engineering, Finance, Legal, and Delivery functions in complex sales cycles
- Prior experience in a high-growth environment

Core Competencies

Demonstrates expertise in B2B sales and customer management within the ICT, cloud, or data center industry, with a strong focus on maintaining customer relationships and managing complex sales cycles. Proficient in coordinating cross-functional teams and ensuring compliance with health, safety, and security policies.

Highest-signal resume keywords

- B2B Sales Experience
- Customer Management
- Cross-Functional Team Collaboration
- Fluent in English
- Bachelor's Degree in Engineering, Business, ICT

ATS Optimization Keywords

Hard Skills

- Contract Management
- Service Upgrades
- Commercial Proposals
- Sales Pipeline Management
- Opportunities Data Management

Soft Skills

- Excellent Communication Skills
- Customer Support
- Problem-Solving

Industry Keywords

- ICT
- Cloud
- Data Center
- High-Growth Environment

Tools & Technologies

- SFDC

#J-18808-Ljbffr

📌 Account Manager (Cornaredo)
🏢 Jobtailor
📍 Cornaredo