- Provide organizational support for Faculty, including course calendars, schedules, syllabi, and communications to participants
- Deliver an outstanding participant experience throughout the Program
- Manage teaching materials and the Program's e-learning platform, ensuring content quality and timely updates
- Coordinate and oversee company visits, study tours, seminars, and course-related events
- Manage course evaluation procedures and analyze feedback to support continuous improvement
- Collaborate with central services such as Marketing, Administration, and Logistics to ensure smooth Program delivery

Requirements

- Master’s degree
- 3–4 years of professional experience in education management, program coordination, training, customer service, or a related field
- Excellent written and oral communication skills in both Italian and English
- International exposure through study, work, or other relevant experiences abroad
- Strong digital mindset and advanced working knowledge of Microsoft Office (Word, Excel, PowerPoint) and digital learning platforms
- Strong interpersonal and stakeholder management skills, with a people-oriented mindset
- Proactive problem solver, able to manage multiple priorities and work autonomously in a dynamic environment




- Team player with strong organizational skills and attention to detail
- Strong service orientation and customer-centric approach

Core Competencies

Demonstrates expertise in education management and program coordination, with a strong focus on participant experience and stakeholder engagement. Proficient in managing digital learning platforms and utilizing Microsoft Office tools to enhance program delivery.

Highest-signal resume keywords

- Master's Degree
- Education Management
- Program Coordination
- Bilingual Communication (Italian and English)
- Digital Learning Platforms

ATS Optimization Keywords

Hard Skills

- Program Coordination
- Course Management
- Content Quality Assurance
- Course Evaluation Proceduresyx??h
- Data Analysis

Soft Skills

- Excellent Communication Skills
- Interpersonal Skills
- Problem Solving
- Organizational Skills
- Customer Service Orientation

Industry Keywords

- Education Management
- Program Delivery
- Stakeholder Management
- Participant Experience
- International Exposure

Tools & Technologies

- Microsoft Office (Word, Excel, PowerPoint)
- E-Learning Platforms

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📌 SDA Program Management Specialist (Milano)
🏢 Jobtailor
📍 Milano