pbResidence Director – Bravo! Bologna /b /ppbr/ppbBravo Students SL /b, a leading student accommodation group in Spain, currently operating more than b3,000 beds across Spain /b, is looking for an experienced bResidence Director /b to lead the operations of bBravo! Bologna /b, our new student residence located in the heart of Bologna, Italy. /ppThis is a key leadership position within the Group, as bBravo! Bologna will be our first residence in Italy /b. The successful candidate will be responsible for the overall management and performance of the residence, ensuring an outstanding student experience while delivering strong operational and commercial results. /ppbr/ppbKey Responsibilities /b /ppbPre-Opening Launch /b /pulliWork closely with the bdeveloper, construction company and project partners /b to ensure the residence is delivered on time, to the required standards and ready for opening. /liliSupport the bpre-opening strategy and implementation /b, including operational procedures, staffing, suppliers, systems and processes. /liliHelp establish and implement Bravo Students' operational standards and culture in the Italian market. /liliCoordinate the transition from construction to full operational management. /li /ulpbCommercial Management /b /pulliLead and manage the bcommercial activity of the residence /b, including enquiries, bookings, viewings, follow-ups and resident communication, with the objective of achieving high occupancy and maximising revenue. /liliMonitor occupancy, pricing, cancellations and commercial performance, identifying opportunities for improvement. /liliDevelop strong relationships with students, parents, universities, agents and other relevant local partners. /liliContribute to the implementation of the Group's bsales and marketing strategy /b in Bologna. /li /ulpbOperations Financial Management /b /pulliTake overall responsibility for the bday-to-day management of the residence /b, ensuring efficient, high-quality operations. /liliOversee housekeeping, front desk/reception, maintenance, security, facilities and the overall condition of rooms and communal areas. /liliManage operational incidents and ensure that issues are resolved quickly and effectively.



/liliOversee bbudgets, PL, cost control, invoices, contracts and operational expenditure /b. /liliMonitor key operational and financial KPIs and implement corrective actions when required. /liliEnsure compliance with all applicable bhealth safety, legal, operational and regulatory requirements /b. /li /ulpbTeam Leadership /b /pulliParticipate in the brecruitment and selection of the residence team /b. /liliLead the onboarding and training process and establish clear responsibilities, objectives and performance expectations. /liliBuild, motivate and develop a strong, professional and service-oriented team. /liliConduct regular performance reviews and manage disciplinary matters when required. /liliPromote a positive team culture based on accountability, collaboration and continuous improvement. /li /ulpbStudent Experience /b /pulliEnsure a bwarm, welcoming and safe environment /b for students, parents and visitors. /liliTake ownership of resident satisfaction and service quality. /liliRespond to and resolve resident and parent enquiries, complaints and incidents in a professional and timely manner. /liliOrganise and support bcommunity-building activities and initiatives /b that enhance the student experience and strengthen resident engagement. /liliEnsure that the residence consistently delivers a high-quality customer experience aligned with Bravo Students' brand standards. /li /ulpbStakeholder Management /b /pulliAct as the main point of contact for key external and internal stakeholders at residence level. /liliBuild strong relationships with suppliers, contractors, universities, local partners and other relevant stakeholders. /liliWork closely with the bcentral Bravo Students team /b to ensure alignment with Group strategy, processes and objectives.



/liliRepresent Bravo Students professionally within the Bologna market. /li /ulpbRequirements /b /pulliBachelor's degree in bTourism, Hospitality Management, Business Administration or a related field /b. /liliMinimum b3–5 years of relevant management experience /b in student accommodation, hospitality, serviced apartments, property management or a similar operational environment. /liliProven experience managing blarge-scale operations and teams /b. /liliPrevious experience in a bpre-opening or opening project /b will be highly valued. /liliStrong understanding of the bstudent accommodation and/or hospitality sector /b. /liliSolid knowledge of bPL management, budgeting, revenue and cost control /b. /liliFluent English (bC1 level minimum /b); knowledge of Italian and/or another language will be considered an advantage. /liliExcellent command of bMicrosoft Office, particularly Excel /b. /li /ulpbSkills Competencies /b /pulliStrong bleadership and people management skills /b. /liliExcellent interpersonal, communication and organisational skills. /liliStrong commercial mindset and customer focus. /liliAbility to manage multiple priorities in a bfast-paced operational environment /b. /liliProactive, hands-on and solution-oriented approach. /liliStrong problem-solving and decision-making skills. /liliHigh level of autonomy and ability to work with bminimum supervision /b. /liliAbility to analyse operational and financial information and translate it into action. /liliStrong attention to detail combined with a bstrategic and business-oriented mindset /b. /liliTeam player with the ability to coach, support and develop others. /liliHigh level of professionalism, accountability and commitment to service excellence. /li /ulpbThe Opportunity /b /ppThis is an exciting opportunity to join a bfast-growing student accommodation group /b and play a key role in establishing Bravo Students' presence in Italy. /ppThe Residence Director will have the opportunity to blead the opening and operation of a landmark residence of almost 600 beds in central Bologna /b, while helping shape the Group's operational standards and future growth in the Italian market. /p

📌 General Manager Student Accommodation (Bologna)
🏢 Bravo Students
📍 Bologna