ph3Life tastes better with ice cream /h3 pWith 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure-play ice cream company, we have the scale and ambition to make a real difference. /p h3What Truly Sets Us Apart Is How We Work. /h3 pWe move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high-performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. /p h3The role /h3 pThe Site Manager is accountable for the full performance and long-term development of the Mappano ice cream and food manufacturing site. The role owns safety, food safety, quality, service, cost, people, engineering, maintenance, compliance, and stakeholder management, ensuring the factory delivers its business commitments while protecting product integrity and building a stronger culture of operational discipline, accountability, and continuous improvement. As the senior leader on site, the Site Manager represents the factory with employees, central functions, local authorities, unions, suppliers, customers, auditors, and the wider business. The role requires visible leadership on the shop floor, clear decision‑making, strong stakeholder management, and the ability to translate food manufacturing priorities into reliable execution at site level. /p h3What You'll Be Responsible For /h3 ul liLead the Mappano site with clear ownership for performance, priorities, and our people. /li liSet the direction for the site and translate business objectives into practical operating plans. /li liBuild a culture based on safety, quality, discipline, accountability, and continuous improvement. /li liLead the site leadership team with clear roles, priorities, routines, and performance expectations. /li liEnsure effective collaboration across manufacturing, engineering, quality, supply chain, finance, HR, and support functions. /li liTake timely decisions, remove barriers, and ensure delivery of site commitments. /li liPromote a culture focused on safety, quality, and operational excellence /li liEnsure full compliance with health, safety, environmental, food safety, quality, hygiene, and regulatory requirements for an ice cream or food manufacturing operation. /li liLead a zero-harm mindset through visible safety leadership, strong operating discipline, and robust factory hygiene standards. /li liMaintain audit readiness and ensure corrective actions are closed with pace and rigour. /li liOwn site risk management, emergency preparedness, product recall readiness, and business continuity planning. /li liEnsure food safety and product quality are protected across raw materials, processing, packing, storage, and dispatch. /li liDeliver the production plan safely, reliably, and to agreed service, food safety, and quality standards. /li liOwn site performance across service, cost, productivity, waste, efficiency, reliability, and product quality. /li liRun effective performance reviews and ensure actions, owners, and deadlines are clear. /li liDrive loss elimination, standards adherence, and disciplined execution of improvement plans across production, utilities, and warehousing. /li liEnsure labour, ingredients, packaging materials, utilities, cold storage, and other manufacturing resources are planned and used effectively. /li liEnsure effective control of production scheduling, line changeovers, cleaning windows, shelf-life requirements, and cold-chain constraints. /li liEnsure site assets, utilities, refrigeration systems, production lines, packing equipment, cold storage, and infrastructure are operated and maintained safely and effectively. /li liDrive reliability, maintenance discipline, and asset performance improvement in a food manufacturing environment. /li liOversee maintenance strategy, execution,



spare parts discipline, technical standards, and hygienic engineering practices. /li liSponsor engineering improvements and capital projects that support safety, food safety, quality, service, cost, sustainability, and capacity. /li liEnsure long‑term resilience of the site through effective asset care, refrigeration reliability, utilities management, and investment planning. /li liOwn site operating budgets and deliver agreed financial performance. /li liDeliver productivity, waste reduction, energy, and cost improvement targets. /li liManage capital expenditure with clear governance, business justification, and delivery discipline. /li liEnsure resources are allocated to the highest‑priority safety, service, compliance, and performance needs. /li liLead, coach, and develop the site leadership team and key functional leaders. /li liBuild capability, succession plans, and stronger leadership routines across the site. /li liStrengthen employee engagement through clear communication, consistency, and visible leadership. /li liDrive accountability through objective setting, performance management, and follow‑through. /li liWork constructively with employee representatives and unions, where applicable, to support stable industrial relations. /li liIdentify and deliver practical improvements in safety, quality, service, cost, waste, energy, and sustainability. /li liBuild a structured problem‑solving culture that addresses root causes and prevents repeat issues. /li liEnsure improvement initiatives are prioritised, resourced, tracked, and sustained. /li liEmbed standards and best practices into daily management rather than relying on short‑term fixes. /li liAct as the primary representative of the Mappano site with local stakeholders in Italy. /li liBuild trusted relationships with local authorities, regulatory bodies, community representatives, suppliers, contractors, and service partners. /li liManage constructive employee and industrial relations, including engagement with unions and employee representatives where applicable. /li liAct as the key interface between the site and central functions, including Engineering, Supply Chain, Procurement, Quality, Finance, HR, RD, and corporate teams. /li liAlign local site priorities with broader business objectives, governance requirements, and investment plans. /li liRepresent the site during audits, inspections, customer visits, corporate reviews, and external engagements. /li liCommunicate site performance, risks, issues, investment needs, and improvement plans clearly and factually. /li liResolve stakeholder issues with pace, professionalism, and clear ownership. /li /ul h3We're Looking For Someone Who /h3 ul liUniversity degree in Engineering, Manufacturing, Food Science, Operations Management, or a related discipline. /li liSignificant senior leadership experience in an ice cream, food, dairy, frozen food, or FMCG manufacturing environment. /li liProven experience leading multifunctional factory operations, ideally with responsibility for manufacturing, engineering, quality, food safety, safety, finance, HR, and supply chain interfaces. /li liStrong understanding of manufacturing systems, maintenance, engineering, quality, food safety, sanitation, cold chain, supply chain, and continuous improvement. /li liExperience managing operating budgets, capital expenditure, productivity programmes, waste reduction, and cost performance. /li liWorking knowledge of HACCP, GMP, allergen control, traceability, sanitation, audits, and food safety management systems. /li liStrong people leadership, change leadership, communication, and stakeholder management capability. /li liExperience managing employee relations and industrial relations in a manufacturing environment. /li liFluent Italian and strong English communication skills /li liIce cream, dairy, frozen food, chilled food, or broader food manufacturing experience.



/li liExperience managing a standalone manufacturing site with full site accountability. /li liDemonstrated delivery of operational turnaround, reliability improvement, or performance improvement programmes. /li liLean Manufacturing, TPM, World Class Manufacturing, or structured continuous improvement experience. /li liExperience with frozen supply chains, refrigeration systems, cold storage, environmental monitoring, or high-care food production areas. /li liExperience working in complex matrix organisations with local and regional stakeholders /li liVisible leadership and shop‑floor presence /li liFood safety and quality mindset /li liOperational discipline and execution /li liPeople leadership and team development /li liFinancial and business judgement /li liStakeholder management and influencing /li liChange leadership and resilience /li liStructured problem solving and decision‑making /li liRisk management and compliance mindset /li liClear communication in English and Italian /li liVisible, hands‑on leader who spends time in the operation and understands the reality of the site. /li liPractical, fact‑based, and able to simplify complex issues into clear actions. /li liBuilds trust and credibility with employees, unions, local stakeholders, and senior leaders. /li liDemonstrates ownership, accountability, resilience, and strong follow‑through. /li liBalances short‑term operational delivery with long‑term site development, capability building, and asset health. /li liCommunicates clearly, directly, and consistently across all levels of the organisation. /li liSafe operations and continuous improvement in safety performance. /li liReliable delivery of production, food safety, quality, and customer service commitments. /li liStrong audit, hygiene, traceability, allergen control, sanitation, environmental monitoring, and compliance outcomes. /li liImproved productivity, cost, waste, energy, efficiency, and reliability performance. /li liStable refrigeration, utilities, cold storage, and manufacturing asset performance. /li liClear accountability and stronger capability within the site leadership team. /li liStable employee and industrial relations. /li liCapital and improvement projects delivered with clear governance, timing, cost, and vantaggi tracking. /li liCredible relationships with local authorities, unions, suppliers, customers, auditors, central functions, and key business stakeholders. /li /ul h3What You'll Get /h3 pAlongside meaningful work and strong development, we offer a reward package that typically includes: /p ul liMarket-competitive pay (Range 57.200 € - 89.375 €) and performance-related rewards /li liFlexible ways of working /li liSupport for health, wellbeing and life outside of work /li liTime off to rest and recharge /li liOngoing learning and development opportunities /li liMeal vouchers worth 8 € per day for each day actually worked /li liReward system in use within the group /li liShares in use within the group /li /ul h3Why join us? /h3 pThis is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end‑to‑end. People who are driven by success to deliver more than we ever thought we could! You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward. /p ul liRoles with real accountability and visible impact /li liFree to move fast, experiment and challenge how things are done /li liContinuous learning and development as the business grows /li liReward linked to performance and contribution. /li /ul h3Additional Information /h3 pThe Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. /p pIf you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know. /p /p #J-18808-Ljbffr

📌 Site Manager - Mappano Italy
🏢 The Magnum Ice Cream
📍 Mappano