For our Boutique in Rome , we are looking for a full-time Client Advisor.

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She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.

Key Responsibilities

-

- - Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of history and heritage

- - Assist customers accordingly with selling ceremony

- - Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products

- - Ensure the achievement of the Store goals, enhancing and developing the busi

- business

- - Build and strengthen relationships with customers by developing CRM and Clienteling strategies

- - Build strong team collaborations

- - Contribute to maintain the visual display of the products in accordance with visual guidelines

- - Help ensuring the products replenishment and physical inventory of merchandise





- - Be confident with cashier procedures and after sales management

- - Follow Company grooming, accordingly with the Company's standards and policies

Key Requirements

-

- -Deep passion for fashion and luxury

- -Experience in a similar role within fashion and luxury retail companies

- -Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude

- -Comfortable in client face activities and clienteling

- -Ability to adapt to different customers

- -Team-playing aptitude

- -Understanding of Retail

- - KPIsDigital Ability

- -Ability to work in a dynamic environment

- -Fluent in English, a second language will be considered a plus

Seniority level

-

- Associate

Employment type

-

- Full-time

Job function

-

- Retail Apparel and Fashion

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