Overview

In this role you help secure quality across materials, production, and finished goods by optimizing quality systems, leading investigations, and driving improvements. You will partner with cross-functional teams to reduce defects, implement core quality tools, and sustain safe, organized lab operations. The position offers hands-on problem solving at plant scale and opportunities to influence continuous improvement initiatives. You will work within Henkel's global quality culture to support sustainable performance and customer satisfaction.

Retribuzione / Benefits

- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave
- Employee Share Plan with Henkel matching shares
- Free Canteen
- Welfare Platform
- School Books reimbursement

Responsabilità

- Develop, implement, and improve quality control systems, procedures, and documentation
- Oversee testing and inspections across materials, production, packaging, and finished goods to ensure quality standards
- Maintain and calibrate lab equipment; ensure preventive maintenance and MSA compliance
- Lead non-conforming material reviews (NCMR) and investigate root causes; implement countermeasures
- Utilize statistical methods to identify variation and drive improvements; report progress metrics




- Coordinate Quality core tools and problem-solving methods (NCM, A3, FRPS); act as SQC tool owner
- Sustain 5S organization in the laboratory; manage resources to meet KPIs
- Lead and train quality staff; enforce safety and coordinate site-wide quality improvement projects
- Coordinate PFMEA/Risk Assessments updates; participate in PFMEA workshops
- Involve Quality in NPI/MOC/MFO projects, supplier complaints (SCMS), and cross-functional problem solving
- Participate in MOS meetings and collaborate with cross-functional teams on ongoing projects

Requisiti fondamentali

- Min. 5 years in a similar role (automotive sector preferred)
- Fluent in English
- Strong organization and planning abilities
- Excellent problem solving and root-cause-analysis skills
- Experience with Quality Core Tools (APQP, PPAP, FMEA, SPC, SQC, MSA)
- Background in troubleshooting plant issues and project management
- Document management and recordkeeping
- ERP experience, preferably SAP
- Experience in cross-functional team leadership

- Excellent interpersonal skills
- Teamwork and cross-department collaboration
- Proactive, result-oriented mindset
- Statistical data analysis
- Quality core tools: APQP, PPAP, FMEA, SPC, SQC, MSA
- Root-cause analysis methods (A3, 8D, FRPS, 5W2H)

📌 Manufacturing Quality Manager (Milano)
🏢 Henkel
📍 Milano