Arcwide is seeking an Enterprise Service Management Analyst in Milan to join our growing ITSM/ESM practice. This full-time hybrid role reports to the Project Manager and supports project activities from analysis to post go-live.
You will work with Italian and international clients, applying ITSM/ESM knowledge, process analysis, documentation, and basic AMS tasks under senior guidance. Fluency in Italian and English is required.
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📌 Hybrid ITSM/ESM Analyst - Enterprise Service Transformation (Milano)
🏢 Arcwide
📍 Milano
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