Overview
In this role you lead the end-to-end design, delivery, and operation of Campari Group’s global network services. You will govern a multi-vendor environment and partner with IT Security, architecture, and plant engineering to ensure secure, resilient, and cost-effective networks. You drive strategy, oversee major incidents, and guide continuous improvement across WAN, LAN, Wi‑Fi, SASE, and Azure networking. This is a hands-on leadership role that shapes how network services scale to support the business.

Responsabilità
- Own 24/7 operational governance of network services with clear accountability for performance and availability
- Produce regular operational reporting (SLA attainment, incident trends, change success) for leadership
- Lead Major Incident management with cross-vendor coordination and root cause analysis
- Drive problem management, post-incident reviews, and remediation tracking
- Coordinate maintenance with regional/site stakeholders and align with production schedules
- Identify opportunities to automate processes and reduce manual effort




- Own the service transition lifecycle for new solutions, onboarding, and project handovers
- Define and implement network strategy and technology roadmap aligned with enterprise standards
- Standardize LAN, WAN, SASE, and Azure configurations and perform architectural reviews
- Manage multiple vendors with governance, escalation, and capacity planning
- Lead commercial aspects (TCO, RFP/RFI, cost optimization) and ensure value delivery
- Integrate network operations with ITSM (ServiceNow), maintain CMDB/SACM, and govern changes
- Ensure network resilience and disaster recovery planning, including OT security in plants
- Own vulnerability remediation lifecycle and align with Cyber Security
- Develop and maintain runbooks, knowledge articles, and documentation for consistent delivery
- Foster a culture of accountability, service ownership, and continuous improvement
- Oversee budget, resources, and project

📌 Global IT Manager Network Services (Varese)
🏢 Gruppo Campari
📍 Varese