Please note: Applications will only be considered if you are fluent (C1 minimum) in SpanishPosition: Customer Support InternLocation: Via Filippo Caruso, 23 – RomeContract: 6-month Full-time InternshipCompensation: €1.100 per monthAbout usOctorate is a tech company operating in the hospitality industry and part of the Dylog Group. We develop a cloud-based, all-in-one platform that helps hotels, B&Bs, and property managers simplify daily operations, increase direct bookings, and manage their business more efficiently.With AI-powered tools and an international client base, Octorate supports hospitality professionals across Europe and beyond.Who we're looking forWe're looking for a Customer Support Intern to join our team in Rome and support our Operations department in daily activities related to client assistance, troubleshooting, and platform training. This internship is ideal for someone who wants to learn how technical support works in a SaaS company, gain exposure to international markets,



and work closely with experienced support specialists.Key responsibilitiesSupport the Customer Success team in managing inbound requests via chat, email, and phoneAssist with platform configuration and basic troubleshooting for new and existing clientsUpdate and maintain help center documentation and internal knowledge basesCollaborate with the Product team to report bugs and suggest platform improvementsSupport the organization of training sessions and onboarding calls with clientsMinimum requirementsFluency in Italian, English, and Spanish (C1 minimum – written and spoken)Availability to work on-site at our Rome officeWhy Octorate?Because here you won't just solve tickets. You'll learn how to master complex software, how to guide businesses through digital transformation, and how technology helps hospitality businesses grow every day.

📌 Customer Support Intern | €1.100/M - Spanish Speaking - €1.100 A Month - No Experience Required (Roma)
🏢 Octorate
📍 Roma