Beko Europe is looking for a motivated and analytical intern to join the Infrastructure & Operations (I&O;) organization. The intern will support operational excellence initiatives across multiple technology domains, including Network, Cloud, SAP, End User Services, Data Center, Security and Infrastructure Operations.
The role offers a unique opportunity to gain hands-on experience in enterprise IT operations while contributing to data-driven decision-making, performance analytics, process improvement and automation initiatives.
Your responsibilities will include
Operational Performance Analytics
- Collect, consolidate, and analyze operational data from multiple infrastructure domains.
- Develop and maintain KPI dashboards and operational scorecards.
- Support the creation of regular management reports and executive summaries.
- Identify trends, recurring issues, and opportunities for service improvement.
- Measure operational performance against SLAs, KPIs, and service targets.

Automation & Process Improvement




- Support the identification of repetitive operational activities suitable for automation.
- Develop simple automations, scripts, and workflows using modern IT and productivity tools.
- Contribute to continuous improvement initiatives across Infrastructure & Operations.
- Assist in standardizing operational reporting and data collection processes.

Cross-Domain Infrastructure Support
- Collaborate with Network, Cloud, SAP, Infrastructure, and Service Management teams.
- Support operational reviews, service governance activities, and improvement programs.
- Assist in incident trend analysis, problem management reviews, and root-cause investigations.
- Participate in operational meetings and contribute data-driven insights.
- Build dashboards and visual reports using tools such as Power BI, Excel, or similar analytics platforms.
- Transform complex operational data into clear management insights.
- Support executive presentations and operational review material

📌 IT Operations Curricular Internship (Milano)
🏢 BEKO EUROPE
📍 Milano