15 set
|
Confidential
|
Frosinone
15 set
Confidential
Frosinone
About the role
As Store Manager, you'll combine a strong commercial mindset with warm, inspiring leadership, creating a space where both customers and the team feel connected, motivated and part of the company.
We're looking for someone energetic, intuitive and results-driven, who knows how to turn strategy into action while keeping the magic alive on the shop floor.
What you'll do
Sales & Customer Experience
- Lead the team to achieve and exceed sales targets while always protecting the quality of the customer experience. - Analyse key KPIs such as sales, conversion, average basket and individual performance, turning insights into clear actions. - Build genuine customer relationships and encourage loyalty through thoughtful, personal service.
Team Leadership
- Inspire, coach and support your team to perform at their best and grow within their roles. - Set clear expectations, provide regular feedback and celebrate both individual and team achievements. - Organise schedules, shifts, holidays and daily priorities to ensure the store runs smoothly.
Store Operations
- Oversee stock management, replenishment and back-of-house organisation. - Manage returns, exchanges and online orders, ensuring a seamless experience for the customer.
- Guarantee that internal processes, documentation and operational standards are followed consistently. - Anticipate challenges and solve them with a practical, proactive and positive mindset.
Strategy & Collaboration
- Share valuable insights from customers, the team and store performance to help improve the business. - Identify opportunities to enhance sales, operations and the overall customer experience.
What we're looking for:
People who...
- Are passionate about fashion and delivering outstanding customer experiences. - Naturally connect with people and communicate with confidence. - Enjoy working in a dynamic, fast-paced environment. - Are proactive, positive and detail-oriented. - Speak fluent italian and english, other languages will be a plus.
Why join Flabelus?
- Be part of a fast-growing international fashion brand. - Join a close-knit team where every contribution matters. - Grow your career alongside an expanding business. - Represent a brand built on creativity, craftsmanship and storytelling. - Help create magical moments for customers every single day.
We can't wait to meet you!
📌 Store Manager (Frosinone)
🏢 Confidential
📍 Frosinone