Job Responsibilities
CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
Job Responsibilities
CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
MAIN PURPOSE
AS CLIENT ADVISOR, WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT.
Key Responsibilities
- CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
- WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
- SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
- BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
- CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
- BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE:
VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
- CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
- SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
- BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
- ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVE AND YOUR SENSE OF EXCELLENCE.
Profile
PROFILE & EXPERIENCE EXPERIENCE: A MINIMUN OF 2 YEARS IN SALES AND IN FASHION OR LUXURY SECTOR OR EQUIVALENT SKILLS & PERSONAL ATTRIBUTES HIGH PRODUCT AND FASHION SENSITIVITY AND KNOWLEDGE ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THEM THE BEST CUSTOMER EXPERIENCE. TASTE FOR CHALLENGE AND A TEAM SPIRIT SENSE OF SERVICE, NATURAL CURIOSITY, OPENMINDED, OPTIMISM AND EMPATHY LANGUAGES: FLUENT IN ITALIAN AND ENGLISH. A THIRD LANGUAGE WOULD BE A PLUS WORKING HOURS: FULL-TIME 40 HOURS WORKPLACE: SERRAVALLE SCRIVIA OUTLET STARTING DATE: AS SOON AS POSSIBLE OUR
📌 CLIENT ADVISOR SERRAVALLE (Italia)
🏢 Celine
📍 Italia