The Regional Cooling Service Representative is responsible to provide professional on-site services for cooling range of products produced by Schneider Electric to its customers including commissioning, technical on-site analysis, resolve customer’s issues. Regional Cooling Service Representative is primary focusing on complex & critical projects, including troubleshooting & on-site support for Cooling Equipment & Systems (air- or water-cooled chillers, CRAC/CRAH units, Fan Walls, Liquid cooling) Main responsibilities • Perform Startup & Commissioning on all equipment across the entire cooling product range • Evaluate unit installation (e.g. the quality of pipes for in units and the hydraulic circuit for chillers); • Evaluate system's installation & operational conditions • Ability to perform onsite adjustments to bring the units to the best running conditions • Be able to identify if the failure is related to a quality issue/ software issue / operation condition issue (Root cause Analysis)
• Work with another Schneider Electric service engineers & partners during site interventions • Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location • Train Schneider Electric customers on basic operations of the equipment • Ability to perform preventive & corrective maintenance for cooling systems Requirements • Thorough understanding of HVAC principles, specifically cooling and basic knowledge of electricity • Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members • Must comply with all safety policies, practices and procedures • Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations. • Ability to write reports, business correspondence, and procedure manuals. • Ability to define problems
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