OverviewIn this role you will be a technical liaison for a select set of partners, providing hands-on architectural guidance for Red Hat OpenShift and OpenStack platforms.
You will build and maintain strong partner relationships, advocate for their needs, and work cross-functionally with Engineering, Product Management, and Support to resolve complex issues.
You will influence partner strategy, share best practices, and ensure successful, long-term adoption of Red Hat cloud technologies.
This position offers the chance to shape how partners leverage OpenShift/OpenStack at scale and to drive enterprise outcomes.
Retribuzione / Benefitsremote work options
flexible work environments
global collaboration
opportunity to work with leading open source technologies
culture of inclusion
supportive, open culture
ResponsabilitàDevelop relationships with key business and IT stakeholders and become an expert on a partner's solutions
Perform technical reviews and share knowledge to proactively identify and prevent issues
Forewarn partners of technology changes or potential disruptions and advise on mitigation strategies
Provide advice and guidance on current and future Red Hat products
Troubleshoot technical issues and drive escalation with Red Hat, partner, and customer teams
Complete analysis and present periodic reviews of operational performance to leadership
Manage partner use cases and maintain clear case documentation
Create partner engagement plans and keep partner documentation updated
Manage and grow partner relationships through attentive,



relationship-based support
Build trust with partners and advocate on their behalf within Red Hat
Collaborate with Engineering, Product Management, and Technical Support to debug and resolve issues
Travel to visit partners and attend events as needed
Support enterprise partners implementing automated and containerized cloud application platform solutions
Learn new technologies quickly (e.g., container orchestration, registries, microservices)
Establish parity with Red Hat cloud technologies strategy
Engage with product engineering to develop solution patterns that drive platform adoption
Engage with field teams, customers, and partners to ensure positive cloud technology experiences
Communicate how Red Hat cloud solutions align to partner use cases
Requisiti fondamentaliExperience in a support, development, engineering, or QA organization
Expertise with enterprise cloud solutions like OpenShift, containers, Kubernetes
Advanced knowledge of OpenStack and its components
Ability to manage and grow enterprise partner relationships
Outstanding verbal and written communication skills
Understanding of enterprise architecture and business drivers
Ability to manage multiple issues and projects with attention to detail
Experience with hardware or partner vendors
Experience with training and presentation delivery
Strong collaboration and relationship-building
Proactive, customer-focused mindset
Able to explain complex concepts clearly
OpenShift by Red Hat
OpenStack
Kubernetes

📌 Partner Technical Account Manager, Openshift And Openstack (Pordenone)
🏢 Red Hat
📍 Pordenone