OverviewIn this role, you will drive service sales and protect the installed base across North Italy, collaborating with regional and cross-functional teams.
You will build long-term customer relationships, manage service offerings, and contribute to growth targets and customer satisfaction.
You support SLAs, pricing negotiations, and market insights to differentiate Hitachi Energy's service portfolio.
This position offers regional impact with frequent customer visits and cross-unit collaboration.
Retribuzione / BenefitsIncentive Plan
Lunch ticket or canteen
Health Insurance
Pension Fund
Welfare
Flexible working hours
ResponsabilitàDrive local service sales strategies and targets for the service portfolio
Forecast sales accurately using SFDC and improve data quality
Negotiate major contracts to secure service order volume
Identify and pursue new service opportunities and IB potential
Maintain long-term relationships with key customers and decision-makers




Collaborate with Business Units and account teams on service offerings and installed base data
Support marketing activities, product launches, and promotional events
Monitor and address customer satisfaction issues and risk related to contracts
Promote HSE and Sustainability in client interactions
Lead and share best practices to improve selling skills and cross-functional collaboration
Requisiti fondamentaliBachelor or equivalent experience in a relevant field
Proven experience in service sales including installed base management
Strong customer relationship skills
Understanding of Hitachi Energy systems and products
Experience in the energy sector
Analytical and strategic thinking abilities
Excellent communication and interpersonal skills
Willingness to travel to North Italy 2–3 days per week
Strong communication
Interpersonal skills
Strategic thinking
SFDC (Salesforce)
Knowledge of service portfolio and SLAs
Installed base data analysis

📌 Service Account Manager - North Italy (Bardi)
🏢 Hitachi
📍 Bardi