JOIN OUR TEAM AT TERUMO NEURO!
Competenze, Esperienza, Qualifiche: se possiede i requisiti giusti per questa possibilità, si candidi oggi stesso.At Terumo Neuro, a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose.Join our dedicated Customer Service teamPosition: Customer Service Representative – ItalyLocation: Milan (Hybrid – at least 3 days/week on-site)YOUR MISSION:Process customer orders (direct & consignment) via SAP HANA ERPMaintain customer account records & order historiesSupport consignment & tender agreementsMonitor inventory, consignment & trunk stockManage returns (RGAs, complaints) with global CS & QA teamsCoordinate product returns with European warehouseAssist customers, sales teams & distributors (availability, order status,



deliveries)Handle inquiries & ensure timely follow-upPrepare sales reports upon requestYOUR PROFILE:Previous experience in customer service or a recent graduate in the fieldStrong MS Office skills (Word, Excel, Outlook, Teams)Ability to multitask & prioritizeDetail-oriented & responsiveExcellent communication & phone skillsFluent ItalyBONUS POINTS:Experience in high-tech, pharma or medical device industryKnowledge of SAP ERPExperience supporting direct sales organizationsBachelor's degree or Master's degreeFluent EnglishReady to make an impact?
xysqume Apply now and be part of a dynamic, international team at Terumo Neuro!
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📌 Customer Service Representative – Italy (Bardi)
🏢 Terumo Neuro
📍 Bardi