OverviewIn this role you lead the import operations within the Freight Forwarding team, driving service levels, efficiency, and customer satisfaction.
You coordinate cross-functional partners to ensure timely shipments and secure capacity, while building strategic relationships with carriers and providers.
You focus on process improvements, compliance, and cost optimization to support scalable logistics solutions.
This role offers growth within a global logistics leader that values innovation, teamwork, and a healthy work environment.
Retribuzione / Benefitssafe and stable environment
focus on physical and mental well-being
professional growth and international opportunities
development and learning opportunities
supportive teamwork
flexible work environment
ResponsabilitàOversee daily import operations to meet service targets
Manage team performance, workforce planning, resource allocation, and KPIs
Serve as escalation point for customers and internal stakeholders




Coordinate cross-functional teams to ensure accurate shipment execution
Build and maintain relationships with airlines, carriers, gateways, and providers
Drive efficiency and cost optimization via process improvements, automation, consolidation, route planning
Ensure compliance with policies, trade regulations, customs, quality, health, safety, security, and environmental guidelines
Partner with senior management to develop strategies and address risks and deviations
Requisiti fondamentali1–3 years of experience in air logistics
Strong leadership and communication with adaptability and performance-driven mindset
Solid knowledge of freight forwarding, air logistics operations and import regulations
Fluency in English and Italian
leadership
communication
adaptability
freight forwarding
air logistics operations
import regulations

📌 Air Logistics Operational Care Team Leader (Bardi)
🏢 Kühne + Nagel
📍 Bardi