ph3Additional Information /h3 /brpJob Number /p /brpJob Category Sales Marketing /p /brpLocation San Marco ****, Venice, Italy, Italy, ***** VIEW ON MAP /p /brpSchedule Tempo pieno /p /brpLocated Remotely?
N /p /brpPosition Type Management /p /brpPay Range: EUR 35,********,000 Annual Salary /p /brh3Job Summary /h3 /brpManages and/or provides dedicated account management support to a targeted portfolio of national accounts.
Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals across all Marriott lodging brands in the market.
Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving national account sales for all properties.
Leverages Marriott's products and services as a team member within their assigned account portfolio.
Responsible for increasing Marriott's preference, loyalty and profitable share within assigned national accounts and contribute to overall National Sales Team success through the direct sales efforts of revenue generation and value creation.
Executes the overall account strategy for assigned national accounts to generate and maximize business.
/p /brh3CANDIDATE PROFILE /h3 /brh3Education And Experience /h3 /brul /brli2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area.
; /li /br /ul /brpOR /p /brul /brli4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area.
/li /br /ul /brh3Preferred: /h3 /brul /brliTotal Account Management experience.
/li /brliHospitality sales experience.
/li /brliEnglish language, written and spoken.
/li /brliLocal language, written and spoken.
/li /br /ul /brh3CORE WORK ACTIVITIES /h3 /brpThe role of the National Account Sales Director is to support the National Sales Team vision and mission by by executing transactional sales excellence: /p /brh3Sales and Account Management /h3 /brul /brliDevelops and implements the overall account strategy for assigned accounts.
Execute sales strategy to achieve account goals.
/li /brliRetains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives /li /brliPenetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business.
/li /brlicurrent business accounts for new business within accounts.
/li /brliIdentifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing.
/li /brliAccurately qualifies potential accounts; re-qualify existing accounts.
/li /brliArticulates the financial benefits of a proposal as it pertains to the customer's business objectives.
/li /brliCollects analyzes key information about the customer's business and/or operation.
/li /brliCounsels internal stakeholders on optimal negotiating stance.
/li /brliDemonstrates benefits of total account management and team-based sales.




/li /brliDemonstrates working knowledge of legal issues within industry.
/li /brliDevelops opportunity sales plan with actionable steps to attain revenue goals.
/li /brliIdentifies key purchase points and decision-makers that influence the "buy" decision.
/li /brliMaintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting.
/li /brliQualifies each business opportunity and recommend company products that match both the customer needs as well as the hotel's business needs.
/li /brliSuggests positive alternatives whenever necessary.
/li /brliLeverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level.
/li /brliEstablishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting.
/li /brliRepresents all brands of Marriott Lodging.
/li /brliManages proactive account, segment or regional sales.
/li /brliSupports 'in-market' needs of properties in a given regional area.
/li /brliSupports data gathering, reporting tracking functions.
/li /brliUnderstands traditional industry processes (pricing, RFPs, proposals, etc) /li /br /ul /brh3Executes and support Marriott's Customer Service Standards and hotel's Brand Standards.
/h3 /brul /brliParticipates in and practices daily service basics of the brand /li /brliMHR Genuine Care Basics /li /brliExecutes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
/li /brliServes the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company.
/li /br /ul /brh3Revenue Generation /h3 /brul /brliIdentifies key purchase points and decision-makers that influence the "buy" decision.
/li /brliRelates customer needs to product capabilities.
/li /brliRoutinely quantifies the business impact to both the customer and Marriott.
/li /brliWorks with Revenue Management to support account strategy in-market.
/li /brliBuilds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings.
Activities include sales calls, entertainment, familiarization ("fam") trips, trade shows, etc.
/li /brliPursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats.
/li /br /ul /brh3Value Creation /h3 /brul /brliAnticipates and quickly seizes opportunities not obvious to others to build customer satisfaction.
/li /brliDelivers on commitments to customers.




/li /brliDelivers value-added products and services to create long term customer loyalty.
/li /brliFocuses on two-way communication to ensure win-win relationship is maintained.
/li /brliServes as the account's "local service guarantee" by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers' 100% satisfaction.
/li /brliUnderstands the overall market dynamics - competitors' strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts.
/li /brliActs as the customer's advocate through understanding account needs and opportunities.
Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership).
/li /brliEffectively resolves guest issues that arise in the sales process.
Bring issues to the attention of property leadership, as appropriate.
/li /brliPositions self as "Subject Matter Expert" in terms of customer or account activity, business segment activity or market/region activity.
/li /brliUses knowledge of Marriott's operations, its markets and competitors to promote dialogue and enrich customer interactions.
/li /br /ul /brh3Market Integration Team Participation /h3 /brul /brliMonitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate.
/li /brliFacilitates educational opportunities that enhance credibility and integration between the National Sales Team and internal stakeholders.
/li /brliIdentifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization.
/li /brliParticipates with account team in market pull-through activity.
/li /brliSupports 'in-market' needs of properties in a given regional area.
/li /br /ul /brh3Other /h3 /brul /brliPerforms other duties as assigned to meet business needs.
/li /br /ul /brpAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
/p /brpCombining timeless glamour with a vanguard spirit, St. Regis Hotels Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.
Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.
We invite you to explore careers at St. Regis.
In joining St. Regis, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
/p /p #J-*****-Ljbffr

📌 Director National Sales - The St. Regis Venice (Venezia)
🏢 St. Regis Hotels & Resorts
📍 Venezia