OverviewIn this field-based role you ensure the repair and preventative maintenance of Stryker medical devices, meeting quality and manufacturer standards.
You will work across hospitals and customer sites, delivering technical support, training, and documentation to drive reliable field service.
You'll handle installations, software/hardware updates, and compliance reporting, contributing to service contracts and customer satisfaction.
This position offers extensive travel within the defined region and close collaboration with sales and quality teams.
Retribuzione / BenefitsCompany van
Phone & laptop and technical equipment
Flexible working hours
Career development opportunities
Competitive salary and benefits package
Recognition programs
ResponsabilitàRepair and inspect Stryker electronic/mechanical products at customer sites
Perform annual inspection and calibration per MDR requirements
Document technical reports and access technical information using software/tools
Assist Quality with recalls, field safety alerts, and field action notices
Fulfil service contracts with scheduled maintenance
Provide technical training to internal and external personnel
Install Stryker systems at customer sites and perform software/hardware updates




Provide technical support to internal and external customers
Document service activities comprehensively for internal/external use
Ensure billing for services and contribute to sales goals
Ensure traceability of Stryker products through reporting tools
Follow up on customer issues and schedule visits in collaboration with sales/customer service
Requisiti fondamentaliBachelor's degree in electronic/mechanical/biomedical engineering or equivalent study in medical device technology
Fluent Italian and English (spoken and written) with technical/medical proficiency
Adequate computer skills (Microsoft Office, Outlook)
1–3 years of experience in medical device repair or healthcare industry
IT experience at administrative and technical level
Ability to build relationships with customers to foster brand loyalty
Service orientation, persistence, positive mindset
Stress tolerance and self-discipline
Strong work organization
Knowledge of Oracle, SAP, or Salesforce is a plus
Customer orientation
Relationship-building
Communication
Medical device repair and maintenance
Calibration/ MDR-compliant procedures
Software/hardware updates

📌 Field Service Engineer - Medical In Tuscany (Lazio)
🏢 Stryker
📍 Lazio