OverviewIn this role you will support the Local Partner Services team in Milan, helping accommodation partners grow their business on Booking.com through analysis, training, and enablement of tools and products.
You will translate market insights into actions to boost partner performance and customer experience.
The position blends relationship management with data-driven guidance, contributing to partner growth and broader platform success.
This 1-year fixed-term role offers hybrid work in Milan and up to 50% travel, with opportunities to shape partner strategy and events.
Retribuzione / BenefitsHybrid working
up to 20 days per year working from abroad
Industry leading product discounts
DEI and inclusive culture
Generous paid leave scheme including parent, grandparent, bereavement, and care leave
Flexible working arrangements
ResponsabilitàIdentify and contact prospective customers, building relationships to generate sales and repeat business




Maintain strong relationships with accommodation partners through regular visits and communications
Act on leads, partner feedback, and competitor activity to inform actions
Translate statistics and local market knowledge into actionable steps
Provide trainings to accommodations about the online reservation system and Booking.com tools
Support and represent the company at partner events, webinars, and external trade fairs
Requisiti fondamentaliSignificant experience in account management, sales, or business development
Proficiency in English and Italian (spoken and written)
Affinity or experience in e-commerce and/or hotel/travel sales
Proactive, independent, accurate with strong analytical skills
Team player, flexible, open to change
Driver's license
Willingness to travel up to 50%
proactive
independent
team player
flexible
strong communication
analytical skills

📌 Account Manager, Milan (Bardi)
🏢 Booking.Com
📍 Bardi