Meet sales objectives through remote sales activities, including inbound and outbound calls, emails, chats, and virtual meetings
Develop and maintain customer relationships with procurement teams, laboratory managers, and end users
Identify customer needs and position Agilent’s laboratory services portfolio
Identify and generate new business opportunities within an assigned territory
Collaborate with field service engineers and internal sales teams to deliver a consistent customer experience
Prepare and manage accurate service quotations
Follow up on quotations and communicate value clearly
Maintain an up-to-date CRM pipeline
Provide accurate sales forecasts
Develop inside sales capabilities including prospecting, objection handling, and commercial negotiation
Requirements Ideally, a University Degree in a Life Science field (Chemistry, Biotechnology, Biology…)
Experience in a commercial, customer-facing, or inside sales position, including graduate roles, commercial internships, pre-sales, customer success, or hybrid technical-commercial positions, with laboratory clients/environments
Full professional fluency in Italian
Strong professional level of English
Strong organizational and time management skills
Ability to manage multiple priorities using digital sales tools such as phone, email, virtual meetings, and CRM systems




Ability to build long-term customer relationships and communicate confidently with laboratory professionals, including scientists, laboratory managers, and procurement teams
Ability to work independently and collaborate effectively with colleagues
Comfort working in a structured environment with clear objectives and performance measures in a fast-paced, international team
Core Competencies Demonstrates expertise in inside sales, customer relationship management, and effective communication with laboratory professionals. Proficient in utilizing digital sales tools and CRM systems to manage sales activities and forecasts.
Highest-signal resume keywords Inside Sales Experience
Customer Relationship Management
Fluency in Italian
Sales Forecasting
Digital Sales Tools Proficiency
ATS Optimization Keywords Hard Skills Sales Quotation Management
Prospecting
Objection Handling
Commercial Negotiation
Laboratory Services Knowledge
Soft Skills Organizational Skills
Time Management
Independent Work
Collaboration
Industry Keywords Life Science
Laboratory Clients
Procurement Teams
Laboratory Managers
Customer Success
Tools & Technologies CRM Systems
Virtual Meeting Platforms
Email Communication
Phone Communication

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📌 Laboratory Service Sales Account Manager (Milano)
🏢 Altro
📍 Milano