ph3Additional Information /h3pbJob Number /b /ppbJob Category /b Housekeeping Laundry /ppbLocation /b Via Regina 41, Cadenabbia di Griante, Como, Italy, ***** VIEW ON MAP /ppbSchedule /b Tempo pieno /ppbLocated Remotely?
/b N /ppbPosition Type /b Management /ppbPay Range: /b EUR ************* Annual Salary /ph3The Lake Como EDITION /h3pNestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience.
Lake-view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable escape.
/ph3Job Summary /h3pResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry.
Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained.
Completes inspections and holds people accountable for corrective action.
Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
/ph3CANDIDATE PROFILE /h3h3Education And Experience /h3ulliHigh school diploma or GED; 2 years' experience in the housekeeping or related professional area.
/lili2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
/li /ulpOR /pulli2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
/li /ulh3CORE WORK ACTIVITIES /h3h3Managing Housekeeping Operations /h3ulliEnsures guest room status is communicated to the Front Desk in a timely and efficient manner.
/liliWorks effectively with the Engineering department on guestroom maintenance needs.
/liliSupervises the property general cleaning schedule.
/liliObtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
/liliInventories stock to ensure adequate supplies.
/liliSupervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
/liliAssists in the ordering of guestroom supplies, cleaning supplies and uniforms.
/liliSupports and supervises an effective inspection program for all guestrooms and public space.
/liliCommunicates areas that need attention to staff and follows up to ensure understanding.
/liliEnsures all employees have proper supplies,
equipment and uniforms.
/li /ulh3Managing Departmental Costs /h3ulliParticipates in the management of the department's controllable expenses to achieve or exceed budgeted goals.
/liliUnderstands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
/liliComprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
/li /ulh3Ensuring Exceptional Customer Service /h3ulliResponds to and handles guest problems and complaints.
/liliStrives to improve service performance.
/liliEmpowers employees to provide excellent customer service.
/liliEmphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
/li /ulh3Conducting Human Resources Activities /h3ulliParticipates as needed in the investigation of employee accidents.
/liliSupervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
/liliEnsures employees understand expectations and parameters.
/liliEnsures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
/liliObserves service behaviors of employees and provides feedback to individuals.
/liliUses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
/liliParticipates in the employee performance appraisal process, providing feedback as needed.
/liliAssists as needed in the interviewing and hiring of employee team members with the appropriate skills.
/liliSupports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
/liliParticipates in employee progressive discipline procedures.
/li /ulh3Compensation Benefits /h3ulliGross Annual Salary: min 43'******'000 € (the gross annual salary is calculated on a pro-rata basis when employment covers only part of the year).
/liliThe 13th and 14th month payments are included in the gross annual salary and are accrued on a pro-rata basis, depending on the actual period worked during the year.
/liliTFR (severance) is an additional amount on top of the salary, which is set aside during employment and paid to the employee at the end of the contract /liliStaff house accommodation on The Lake Como /liliTicket restaurants – meal vouchers (each with a net value of €8 per working day) /liliStaff cafeteria /liliAccess to the Marriott Bonvoy program, offering exclusive employee rates at Marriott properties worldwide.
/li /ulpAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
/ppEDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world?class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality.
EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm.
The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
/ppBut to create this magical experience, we need you.
We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work.
A place where service comes from the heart, not from a handbook.
A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
/ppWe invite you to join us today.
In joining EDITION, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
/p /p #J-*****-Ljbffr
📌 Executive Housekeeper - The Lake Como Edition - Fixed Term (Bardi)
🏢 EDITION
📍 Bardi