ph3Responsibilities /h3 ulliDeal with dealers' online and offline technical problems; /liliResponsible for technical support system requirement input; /liliParticipate in the development of training courses, edited PPT courseware, and participate in after-sales technical training; /liliResponsible for the verification and recommend of special tools and diagnostic instruments; /liliFollow-up and management of technical data; /liliResponsible for the establishment of technical case database; /liliMonitor and solve market quality issue; /liliResponsible for handling and improving quality problems; /li /ul h3Qualifications /h3 ulliBachelor degree or above, major in vehicle engineering, mechanical engineering or related fields is preferred.
/liliAt least 5 years of working experience in vehicle aftersales service, technical support or vehicle RD.
/liliFluent in English and Italian.




/liliStrong organizational skills, attention to detail, punctuality, and problem-solving abilities.
/liliAbility to work independently and manage priorities in a dynamic environment.
/li /ul h3Required Skills /h3 ulliStrong organizational and multitasking abilities.
/liliExcellent communication and interpersonal skills.
/liliProficiency in office software and tools.
/li /ul h3Pay range and compensation package /h3 pCompetitive salary based on experience and qualifications.
/p h3Equal Opportunity Statement /h3 pWe are an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
We encourage applications from all qualified individuals.
/p /p #J-*****-Ljbffr

📌 Technical Support Specialist (Milano)
🏢 GWM Italia
📍 Milano