pbJoin Flabelus — where every step tells a story.
/b /ppbr/ppAt Flabelus, every pair of shoes tells a story.
Inspired by iconic literary characters, we create timeless footwear that blends heritage Spanish craftsmanship, comfort and creativity with a more conscious approach to fashion.
Every pair is created to bring colour, elegance and personality to everyday life.
/ppBut behind every pair is something even more important: the people who make the experience unforgettable.
/ppAs Flabelus continues to grow internationally, we're looking for passionate individuals who want to grow with us and become part of our story.
If you love creating memorable customer experiences, enjoy working in a dynamic environment and believe that every interaction can leave a lasting impression, we'd love to meet you.
/ppbr/ppbAbout the role /b /ppAs bStore Manager /b, you'll be the heart of the store: leading the team, driving performance and bringing the Flabelus universe to life every day.
/ppbr/ppYou'll combine a strong commercial mindset with warm, inspiring leadership, creating a space where both customers and the team feel connected, motivated and part of something special.
/ppWe're looking for someone energetic, intuitive and results-driven, who knows how to turn strategy into action while keeping the magic alive on the shop floor.
/ppbr/ppbWhat you'll do /b /ppbr/ppSales Customer Experience /pulliCreate a warm, memorable and personalised experience for every customer who walks through the door.
/liliLead the team to achieve and exceed sales targets while always protecting the quality of the customer experience.
/liliAnalyse key KPIs such as sales, conversion, average basket and individual performance,



turning insights into clear actions.
/liliBuild genuine customer relationships and encourage loyalty through thoughtful, personal service.
/liliBring the Flabelus story, values and collections to life through every customer interaction.
/li /ulpbr/ppTeam Leadership /pulliInspire, coach and support your team to perform at their best and grow within their roles.
/liliCreate a positive, collaborative and motivating team environment where everyone feels involved and valued.
/liliSet clear expectations, provide regular feedback and celebrate both individual and team achievements.
/liliOrganise schedules, shifts, holidays and daily priorities to ensure the store runs smoothly.
/liliLead by example, bringing energy, ownership and the Flabelus spirit into the day-to-day.
/li /ulpbr/ppStore Operations /pulliEnsure the store is always beautifully presented, organised and aligned with Flabelus visual standards.
/liliOversee stock management, replenishment and back-of-house organisation.
/liliManage returns, exchanges and online orders, ensuring a seamless experience for the customer.
/liliGuarantee that internal processes, documentation and operational standards are followed consistently.
/liliAnticipate challenges and solve them with a practical, proactive and positive mindset.




/li /ulpbr/ppStrategy Collaboration /pulliWork closely with the Retail, Marketing and People teams to bring campaigns, launches and brand initiatives to life in store.
/liliShare valuable insights from customers, the team and store performance to help improve the business.
/liliIdentify opportunities to enhance sales, operations and the overall customer experience.
/liliAct as a true ambassador of the Flabelus brand, connecting the store with the wider business and helping shape its growth.
/li /ulpbr/ppbWhat we're looking for /b /ppWe're looking for people who: /pulliPrevious experience in retail is appreciated, but not required.
What matters most is your positive attitude, passion for people and eagerness to learn.
/liliAre passionate about fashion and delivering outstanding customer experiences.
/liliNaturally connect with people and communicate with confidence.
/liliEnjoy working in a dynamic, fast-paced environment.
/liliAre proactive, positive and detail-oriented.
/liliSpeak fluent italian and other languages will be a plus.
/li /ulpbr/ppbWhy join Flabelus?
/b /pulliBe part of a fast-growing international fashion brand.
/liliJoin a close-knit team where every contribution matters.
/liliGrow your career alongside an expanding business.
/liliRepresent a brand built on creativity, craftsmanship and storytelling.
/liliHelp create magical moments for customers every single day.
/li /ulpbr/ppbEvery story begins with the right character... /b /ppWe believe there's a pair of Flabelus waiting for everyone—and perhaps, a place for you in our story too.
/ppbr/ppWe can't wait to meet you!
/ppbr/p

📌 Store Manager (Firenze)
🏢 FLABELUS
📍 Firenze