OverviewAs an Account Manager, you cultivate key client relationships and grow the business by understanding client supply chains and delivering Flexport value.
You will monitor account health, drive renewals and expansions, and guide onboarding and implementation.
You act as a trusted advisor, using data to meet client expectations and promote product adoption.
This role sits at the intersection of client success, operations, and sales, shaping outcomes for clients across a global logistics footprint.
Retribuzione / Benefits22 vacation days
health insurance
life insurance
statutory pension
employee assistance program
equity program
ResponsabilitàCultivate and grow relationships with key business stakeholders to deepen Flexport engagement
Regularly review account health with clients and identify improvement opportunities
Identify, develop, and close upsell, cross-sell, and renewal opportunities
Monitor client financial health and ensure timely payments
Lead client onboarding and create standard operating procedures
Scope and guide implementation timelines for new opportunities




Collaborate with Global Operations to ensure metrics meet client expectations and resolve escalations
Prepare and present quarterly strategy reviews with minimal guidance
Drive product adoption with client stakeholders to maximize Flexport value
Document and update client success criteria as needs evolve
Continuously expand knowledge of supply chain processes through training
Use data (e.g., Salesforce) to monitor book health and identify improvement opportunities
Requisiti fondamentali2-4 years in sales, account management, or a client-facing role
Background in logistics, freight forwarding, or supply chain preferred
Client-centric mindset focused on outcomes and strategic account planning
Hands-on, process-oriented, structured thinking with strong problem-solving
Curious and proactive in understanding client needs
Meticulous attention to detail with ability to identify opportunities
Strong business acumen
Proven track record in (cross)selling
Strong consultative approach to growing customers
client-centric
curiosity
attention to detail
problem-solving
strong communication
Salesforce

📌 Account Manager (Monza)
🏢 Flexport
📍 Monza