ph3Make an impact with NTT DATA /h3 pJoin a company that is pushing the boundaries of what is possible.
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
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/p pJoin a company that is pushing the boundaries of what is possible.
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
/p h3Your day at NTT DATA /h3 pThe Head of Revenue Operations Growth, Europe, will be responsible for establishing and leading a best-in-class Sales Operations function that enables predictable, profitable, and scalable growth across the European business.
/p pThe role will provide the governance, planning discipline, business insights, and execution rigor required to improve pipeline quality, forecasting accuracy, sales productivity, and overall business performance.
Working closely with Sales, Finance, TS Operations, Practices and Country leadership teams, the Leader will act as a strategic business partner, translating data into actionable insights and ensuring alignment between growth ambitions and operational execution.
/p pAs a strategic member of the European Growth Leadership Team, the role contributes to business strategy, investment decisions, and growth execution across the region.
/p pThe role is accountable for enabling the Europe Growth Agenda through governance, performance management, business insights, and commercial execution, ensuring strategic priorities are translated into measurable business outcomes.
/p pThe role will serve as the central point of orchestration for business performance management across Europe, driving transparency, accountability, and execution excellence across all growth motions.
/p pThe role will also be accountable for creating a highly effective operating model between the European Sales Operations function and the country Sales Operations teams, enabling consistency of process, reporting, governance, and execution across the region.
Over time, this function will help drive a more integrated ITS/TS operating model as the organization continues to mature.
/p h3Key Responsibilities /h3 h3Sales Governance Business Predictability /h3 ul liEstablish and oversee a robust sales operating cadence across Europe.
/li liEstablish and govern a standardized pipeline management framework across Europe, including stage definitions, qualification criteria, inspection processes, and performance benchmarks.
/li liDrive pipeline management excellence, ensuring healthy pipeline coverage, quality, and progression.
/li liImprove forecast accuracy and business predictability through disciplined reporting, governance, and performance reviews.
/li liLead monthly and quarterly business reviews, providing visibility into opportunities, risks, and growth trends.
/li /ul h3Growth Acceleration Strategic Deal Governance /h3 ul liPartner with Growth, Industry, Alliances, and Country leaders to remove execution barriers and accelerate deal progression.
/li liProvide governance and executive oversight for strategic, transformational, and must-win opportunities across Europe.
Ensure deal reviews are conducted consistently and that resources are aligned to maximize win rates.
/li liMonitor sales performance against strategic growth priorities and recommend corrective actions where required.
/li /ul h3Performance Management Operational Excellence /h3 ul liOwn, develop and implement the European business performance management framework, including pipeline, bookings, revenue, profitability, scorecards and productivity metrics across the sales organization.
/li liOwn the definition and governance of sales performance KPIs across Europe, ensuring consistency of measurement and accountability.
/li liIdentify performance gaps and drive actions to improve productivity and execution.
/li liStandardize sales processes, methodologies, and operational best practices across Europe.
/li liPromote a culture of accountability, continuous improvement,



and operational discipline.
/li /ul h3Data-Driven Insights Decision Support /h3 ul liDeliver actionable business insights that support leadership decision-making.
/li liLeverage data assets, analytics capabilities, and partnerships with Finance and reporting teams to provide a comprehensive view of business performance.
/li liDevelop executive dashboards and reporting that enable proactive management of business outcomes.
/li liPartner with Growth leadership to establish visibility and governance of strategic AI and transformation opportunities across Europe.
/li liLeverage advanced analytics, AI-driven insights, and predictive models to identify growth opportunities, business risks, whitespace opportunities, and market trends.
/li /ul h3Sales Planning Resource Optimization /h3 ul liPartner with Finance and Growth leadership on annual operating plans, revenue targets, productivity assumptions, and investment prioritization.
/li liLead annual and quarterly sales planning processes across Europe.
/li liSupport territory planning, coverage models, quota allocation, and resource deployment strategies.
/li liDrive the governance of Account Plans across Europe, ensuring strategic account growth priorities, executive alignment, and revenue and profitability outcomes.
/li liEnsure investment decisions are aligned to growth objectives and business priorities.
/li liOptimize sales capacity and productivity through data-driven workforce planning and resource allocation.
/li /ul h3Sales Incentive Governance Execution /h3 ul liLead the European sales incentive strategy, ensuring alignment with global compensation frameworks and European growth priorities.
/li liDesign, govern, and continuously optimize incentive programs that drive profitable growth, strategic deals, AI and transformation opportunities, account expansion, and desired sales behaviours.
/li liPartner with Global Sales Operations, HR, Finance, Growth leadership, and country teams to ensure consistency, transparency, and successful deployment across all markets, including quota governance, performance measurement, compensation processes, and compliance.
/li liMonitor incentive effectiveness and provide actionable insights and recommendations to improve productivity, win rates, and business outcomes.
/li /ul h3Cross-Functional Leadership Alignment /h3 ul liAct as the primary operational partner to European Growth leadership while coordinating execution across Sales, Finance, TS Operations, Country Operations, Industry, Alliances, and Marketing functions.
/li liEnsure alignment between commercial strategy, operational execution, and financial objectives.
/li liDrive consistency in business processes and reporting standards across all European markets.
/li liFacilitate effective collaboration and decision?making across regional and country leadership teams.
/li /ul h3Sales Operations Operating Model Leadership /h3 ul liBuild, develop, and lead a high-performing European Sales Operations organization, establishing the function as a strategic enabler of growth and business performance.
/li liEstablish a strong governance framework connecting regional and country Sales Operations teams.
/li liDefine clear roles, responsibilities, and accountability across the operating model.
/li liDrive continuous evolution of the function toward a more integrated ITS and TS operating model.
/li /ul h3Experience Qualifications /h3 ul liSignificant leadership experience in Sales Operations, Commercial Operations, Revenue Operations, Business Planning, or a related function within a complex, multinational organization.
/li liProven track record of improving forecast accuracy, sales productivity, and operational effectiveness at scale.
/li liStrong understanding of enterprise sales environments and large, complex deal cycles.




/li liExperience leading cross-functional transformation initiatives and operating model improvements.
/li liDeep analytical capability with the ability to convert data into strategic insights and executive recommendations.
/li liExperience working closely with senior executives and influencing business decisions.
/li liStrong financial and commercial acumen.
/li liExperience leading geographically distributed teams across multiple countries.
/li liExperience supporting executive business reviews, Senior Leadership discussions, and regional performance governance.
/li liDemonstrated experience implementing CRM, analytics, forecasting, and sales productivity platforms.
/li liStrong understanding of quota management, territory alignment, incentive economics, performance measurement, and sales compensation governance.
/li liUnderstanding of AI-enabled sales processes and modern revenue operations practices.
/li liExperience leading leaders within a matrixed multinational environment.
/li /ul h3Key Competencies /h3 ul liStrategic Thinking /li liCommercial Acumen /li liData-Driven Decision Making /li liBusiness Performance Management /li liExecutive Presence and Influencing Skills /li liExecutive Communication and Storytelling /li liOperational Excellence /li liChange Leadership /li liStakeholder Management /li liCollaboration and Team Leadership /li liProblem Solving and Continuous Improvement /li liResults Orientation /li /ul h3Success Measures /h3 ul liImproved pipeline coverage, quality, and progression across all European markets.
/li liReduced forecast variance and increased predictability of quarterly business performance.
/li liImproved AI-qualified pipeline creation and progression aligned to European growth priorities.
/li liImproved win?ratio, increased conversion rates on strategic and must?win opportunities.
/li liConsistent sales performance management across Europe.
/li liEstablish and maintain a high?performing sales incentive framework aligned to European and global growth priorities, driving measurable improvements in win rates, bookings attainment, strategic deal acceleration, seller productivity, profitable growth, and overall business performance.
/li liImproved sales productivity and revenue per seller.
/li liEnhanced business visibility through high?quality reporting and insights.
/li liEffective resource deployment and sales planning outcomes.
/li liStrong regional governance and alignment between European and country Sales Operations teams.
/li liMeasurable contribution to profitable and sustainable revenue growth across Europe, evidenced higher?margin revenue mix, enabling higher GP in delivery.
/li liReduction in cost of Delivery by nearshoring/offshoring /li liSuccessful implementation of a consistent European Sales Operations operating model.
/li /ul h3Workplace type: /h3 pHybrid Working /p h3About NTT DATA /h3 pNTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune /p pGlobal 100.
We are committed to accelerating client success and positively impacting society through /p presponsible innovation.
We are one of the world's leading AI and digital infrastructure providers, with /p punmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and /p papplication services.
Our consulting and industry solutions help organizations and society move /p pconfidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more /p pthan 70 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as /p pestablished and start?up partners.
NTT DATA is part of NTT Group, which invests over $3 billion each /p pyear in RD.
/p h3Equal Opportunity Employer /h3 pNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us.
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📌 Executive Head Of Revenue Operations & Growth, Europe (Milano)
🏢 Ntt Data
📍 Milano