OverviewIn this role you will cultivate and optimize governance and operations for strategic CRO partnerships, ensuring high-quality clinical trial delivery.
You will work with clinical study teams and procurement to advance vendor governance, onboarding, and performance — aligning with Chiesi's long-term portfolio goals.
You'll foster innovation and continuous improvement across external collaborations, contributing to efficient, scalable clinical delivery.
This role offers exposure to global operations and cross-functional collaboration in a mission-driven R&D; environment.
Retribuzione / Benefitsannual premio scheme
pension
private medical insurance
wellbeing programme
flexible benefits programme
remote work options
ResponsabilitàDevelops and manages strong partnerships with external stakeholders, especially CROs, embedding excellence and agility into clinical delivery
Maintains and improves operational and partnership governance within GCO
Shapes a sustainable vendor management approach aligned with portfolio and long-term strategy
Manages vendor partnership model and governance to ensure highest-quality clinical trial delivery
Collaborates in vendor selection, onboarding and integration of digital platforms/services with internal teams (GICT, etc.)
Maintains relationships with CROs/vendors to enable productive partnerships
Liases with internal/external stakeholders to share best practices, technology, and expertise
Defines Third-Party Vendors Governance, vendor panels, and oversees setup, timelines, and performance vs SOPs and protocols
Supports Master Service Agreements/SLA preparation with Procurement and contractual compliance
Develops and maintains collaborative relationships to enhance delivery capabilities and innovation




Identifies opportunities to revise processes/procedures within GCO operational model
Collaborates with GCO/GCD leadership to share best practices
Identifies process issues and develops solutions for productivity, quality, and stakeholder satisfaction
Assesses suitable technological infrastructure to leverage external solutions
Prepares study teams for interactions with strategic providers (RFP revisions, change orders) and supports study-level interactions
Partners with QA for vendor qualification and maintenance
Fosters a culture of continuous improvement and high performance
Supports cross-functional interactions across Clinical Delivery, Quality, Procurement, Digital/IT and external partners
Requisiti fondamentali8–10 years of experience in Clinical Operations
Extensive knowledge of clinical trial management and development phases
Proven budget negotiation and management experience
Experience managing external partnerships (CROs, vendors, third-party providers) in clinical studies
Experience in vendor governance, performance management, service quality, delivery, and issue resolution
Fluency in English (written and spoken), international work capability
Strong collaboration skills and ability to build relationships with internal/external stakeholders
Ability to influence and align cross-functional stakeholders toward shared goals
Strong problem-solving and continuous improvement mindset
Experience working in cross-functional and international environments with Clinical Delivery, Quality, Procurement, Digital/IT and external partners
Knowledge of ICH-GCP and outsourced clinical trial requirements
collaboration
negotiation
influence
vendor governance and performance management
budget negotiation and management
CRO/vendor management

📌 Clinical Partnership Manager (Emilia-Romagna)
🏢 Chiesi
📍 Emilia-Romagna