OverviewAs a Senior Programme Manager at Fiserv, you will lead complex, multi-stakeholder delivery initiatives in payments with a strong focus on AI-enabled delivery.
You will serve as a strategic partner to executive clients, shaping programme direction and governance.
You will manage large-scale data migrations in card issuing and drive adoption of automation and AI-powered insights to improve outcomes.
This role combines delivery excellence with client relationship leadership in a fast-paced, global environment.
ResponsabilitàOwn executive-level client relationships and governance forums, acting as a trusted partner
Lead multiple concurrent programmes from initiation to closure with accountability for outcomes
Drive card issuing data migration programmes, including cutovers and risk planning
Utilize AI-enabled delivery approaches for reporting, risk analysis, and capacity planning
Build and mentor cross-functional delivery teams and promote automation/AI tooling
Coordinate delivery across global teams and multiple functions (Product, Tech, Operations, Compliance, Integration)
Manage risks, changes,



and client expectations with robust governance and clear communication
Own programme P&L;, budgets, and contract negotiations while seeking growth opportunities
Requisiti fondamentali*****+ years in programme or project management within payments/financial services tech
Deep payments processing expertise, especially credit card issuing and platform migrations
Proven leadership of large-scale, multi-stream data migration programmes in card issuing
Experience managing enterprise clients at C-suite/VP level with a consultative approach
Track record delivering multiple successful migrations in card issuing and data migration
Practical experience using AI and automation to streamline delivery and governance
Strong understanding of card issuing platforms (VisionPLUS / FirstVision) and migration risks
PMI/PRINCE2 MSP or equivalent certification
Executive stakeholder management
Consultative advisory approach
Strong communications under pressure
AI-enabled delivery and automation
Agentic AI and AI-assisted risk identification
Data migration and cutover planning

📌 Senior Programme Manager (Milano)
🏢 Fiserv
📍 Milano