OverviewIn this role, you deliver ABB's service portfolio per standard processes and safety guidelines, solving issues in your area of expertise and supporting customers on-site or remotely.
You will liaise with customers and ABB sales teams to understand needs and uncover service growth opportunities.
The position emphasizes technical consulting, problem solving, and enabling cost-effective service offerings.
You join a team focused on maintaining and expanding service delivery within ABB's energy/automation domain.
Retribuzione / BenefitsFlexible working hours
Hybrid work options
Wellbeing support for employees and families
Welfare plan with personalized services
Canteen or meal vouchers
Company productivity premio (variable pay)
ResponsabilitàProvide technical support and issue resolution on-site or remotely within your expertise
Evaluate service applications and methods to develop new offerings aligned with customer needs
Deliver technical consulting to management and customers on service solutions
Identify and communicate new sales opportunities to customers and ABB sales teams
Represent the role in line with ABB standard processes and safety guidelines




Engage with customers and internal teams to ensure clear understanding of requirements and timely service delivery
Requisiti fondamentali5+ years in service activities
Experience coordinating engineering teams on design of control logic for energy production systems (DEHC, BMS, boiler)
Knowledge of power market software (Reactive Power Regulation Sart)
5+ years in commissioning of the listed applications and control logic
Experience with virtualized systems (configuration, operation, maintenance)
Proficiency with INFI90, Harmony and S+ Suite (Operation, Engineering, Historian) and other ABB automation lines (AC800F/AC800M, S800, AC500)
Strong knowledge of industrial protocols (Profibus Master/Slave, OPC, ModBus)
Knowledge of cybersecurity regulations for power facilities
Willingness to travel ~2 weeks per assignment within Italy; occasional short interventions; on-call availability
Clear communication with customers and cross-functional teams
Proactive problem solving
Team collaboration and ability to coordinate with sales
Sart Reactive Power Regulation
INFI90
Harmony

📌 Technical Service Specialist (Genova)
🏢 ABB
📍 Genova