OverviewAs Operations Coordinator, you act as the vital link between beneficiaries and our global medical and security teams to ensure timely care and seamless support.
You will coordinate healthcare and security needs across borders, handling information flow and logistical decisions in critical situations.
This role sits at the intersection of healthcare, safety, and customer service within a global network.
You'll work in a fast-paced, collaborative environment that values empathy, organization, and decisive action.
Retribuzione / BenefitsHealth cover
Full training provided
Career growth opportunities
Supportive culture
Full remote position
ResponsabilitàSupport members with healthcare and security queries
Coordinate medical appointments, authorize treatments, and manage policy claims




Assess situations and communicate logistics worldwide
Collaborate with a multidisciplinary team in a fast-paced environment
Requisiti fondamentaliStrong organisational and critical thinking skills
Empathetic approach and passion for helping people
Excellent written and spoken Italian and English
Customer service experience desirable
Confidence with Microsoft Office and data protection awareness
Degree level with interest in healthcare, world politics, or international security preferred
Empathy
Strong communication
Cross-cultural collaboration
Problem-solving
Microsoft Office
Data protection awareness

📌 Operations Coordinator (Milano)
🏢 International Sos
📍 Milano