Join our service delivery team as a Specialist Senior Service Representative, where your technical expertise will directly impact customer success. This role blends hands-on problem-solving with strategic consulting—you'll lead complex maintenance projects, troubleshoot multi-component systems, and help customers achieve optimal performance.
What will you do? Diagnose and resolve complex system issues using root cause analysis and collaboration with engineering experts
Oversee installation, commissioning, and preventive maintenance to ensure system reliability and safety
Deliver technical consulting to customers and internal teams to uncover needs and support business development
Guide field service engineers and coordinate across teams to provide seamless, high-quality service solutions
What are the key skills we are looking for? Active Listening - advanced level; understanding customer concerns and translating them into technical solutions
Customer Support - advanced level; delivering proactive service that builds trust and long-term relationships




Maintenance and Repair - advanced level; executing complex maintenance to maximize system reliability
Predictive Maintenance - advanced level; using data and diagnostics to prevent failures before they occur
Problem Solving - advanced level; diagnosing root causes in multi-component systems under pressure
Resilience - advanced level; maintaining focus and performance in high-stakes service environments
Safety Standards - advanced level; ensuring all work meets regulatory and safety compliance requirements
Technical Documentation - advanced level; creating clear records that support knowledge transfer and compliance
What qualifications will make you successful? Strong collaboration skills to work across functions and drive solutions in a technical ecosystem
Ability to explain complex technical information clearly to diverse audiences with confidence
Proactive approach that anticipates challenges and identifies opportuniti

📌 Regional Cooling Commissioning Specialist (Stezzano)
🏢 Elettrotecnica
📍 Stezzano