Questa posizione è in Buccellati

Il processo di selezione sarà interamente gestito Buccellati.

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YOUR MISSION: You will become a Brand Ambassador of Buccellati Maison in the Boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison. You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations. You will be part of a team, transmitting and sharing knowledge with the other team members, actively participating in the day-to-day boutique life. HOW WILL YOU MAKE AN IMPACT? 1. Sales performance & customer service: * Contribute to the boutique achieving its sales targets; * Assist clients with Customer Service needs maintaining the brands high standards; * Cultivate strong client relationships, delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge; * Adapt approach according to the client needs and motivations; * Assist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience; 2. Stock management and merchandising: * Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock; * Actively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays; * Assist in the inventory process, including but not limited to stock counting and special projects as needed; * Assist in completing prices changes within the Boutique when required; 3.



Boutique operations and cash management: * Accurately and efficiently complete all sales transactions and maintain proper cash records at the Boutique’s register; * Adhere to all Company policies, procedures and practices; * Implement discounts and gratuities under supervision of Boutique manager; * Comply with all safety regulations and Boutique operational procedures including security; 4. Product knowledge & sales techniques: * Maintain an awareness of all product knowledge information; * Master the Brand's sales techniques as per training received; * Attendance to required training; 5. Presentation & visibility: * Maintain boutique tidiness, decoration and visual merchandising in line with Brand guidelines; * Report maintenance issues to the Boutique Manager; * Represent the Brand by wearing the appropriate provided uniform; * Represent the Brand instore and at local events under the direction of Boutique Manager; HOW WILL YOU EXPERIENCE SUCCESS WITH US? **Education:** * College degree preferred; **Required Experience:** * 2 to 5 years of previous experience in luxury retail, services or luxury hospitality environment **Technical Skills:** * Ability to work in a fast-paced retail store environment * Computer and internet Savvy * MS Office experience required **Personal Skills/Abilities:** * Fluency in Italian and English is mandatory; * Excellent interpersonal and communication skills are required; * Confidence in handling high-value transactions; * Strong understanding of Customer Service needs and Customer (internal and external) priorities; * Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision; * Self-Starter with Team-Player approach; * Must be available to work retail hours including in the evenings, during weekends and to travel for trainings, client events, conferences; **WHAT WE OFFER:** * CCNL Commercio * Salary Range 30K – 35K€ * Commission scheme * 8 euro per Meal Voucher per working day * Welfare

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[#J-ENTERPRISE]

📌 Sales Associate (Tivoli)
🏢 Buccellati
📍 Tivoli