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# Addetti/e al Call Center inbound ## Italy, Lombardy, Cernusco sul Naviglio, Telemarketing / Call Center, Customer Service * **Work location:** Italy, Lombardy, Cernusco sul Naviglio * **Sector:** Telemarketing / Call Center * **Role:** Customer Service * **Date of last update:** 07/09/2026 ### Job description **STAFF S.p.A.**, for an important client company operating in the telecommunications sector, is looking for **Inbound Call Center Operators** to be placed at the Cernusco sul Naviglio office. **Location and working hours** * **Location:** Cernusco sul Naviglio (MI) * **Contract:** Part-time, 20 hours a week * **Hours:** Monday to Friday, on shifts between **08:00 – 20:00**, possible opening on Saturdays * **Working mode:** in person, no smart working possibilities **The resource will be responsible for** Within the customer assistance team, the resource will be responsible for: * managing inbound calls and providing assistance to customer requests; * providing clear and precise information on available services and offers; * entering and updating data within company systems; * ensuring effective, professional and customer-satisfaction-oriented service; * proposing additional services and solutions, contributing to **up-selling** activities. **Requirements** The ideal candidate has:



* excellent communication and interpersonal skills; * good familiarity with main IT tools; * availability to work shifts, including Saturdays, within the indicated time slot; * customer orientation and listening skills; * experience, even brief, in customer care or call center, considered a plus but **not essential**. **What we offer** * Integration into a dynamic and stimulating work environment; * initial training and coaching; * possibility of growth and professional development; * tempo parziale contract of **20 hours per week**, with possibility of overtime; * concrete possibilities of **stabilization at the end of the initial period**; * CCNL ASSICURAZIONI ANIA: gross monthly salary between € 800 and € 1,200, variable based on objectives achieved. If you are a communicative, customer-oriented person looking for an opportunity in a structured context, **this could be the right opportunity for you!** Candidates are invited to read the privacy policy in the appropriate section of the website www.staff.it. This announcement is addressed to candidates of both sexes, pursuant to Law 903/77 and 125/91, and to people of all ages and all nationalities, pursuant to legislative decrees 215/03 and 216/03). Staff S.p.A. is UNI/PdR125:2022 certified for Gender Equality. Staff S.p.A. is registered in the IT Register of Employment Agencies section I – Ministry of Labor and P.S. prot. n. 39/0011781. ### View details * Gross monthly salary: **EUR 800 - 1200** * Type of contract: **Fixed-term contract** * Applied CLA: **TELECOMUNICAZIONI** ### Map

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📌 Addetti/e al Call Center inbound (Cernusco sul Naviglio)
🏢 Staff - Agenzia Per Il Lavoro
📍 Cernusco sul Naviglio