Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance

- Repair Optimization and Compliance
- Parts and Accessories Sales Performance; and Consumer Engagement.

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Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance

- Repair Optimization and Compliance
- Parts and Accessories Sales Performance; and Consumer Engagement.

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers

40 hours per week, Monday–Friday

Turin, Italy

Are you passionate about the automotive industry? Do you enjoy coordinating complex processes, building strong stakeholder relationships, and ensuring excellent customer support? MSX has the opportunity for you!

MSX is looking for a proactive and detail-oriented Parts Dealer Support Consultant to join our team in Turin.

As a Parts Dealer Support Consultant, you will support the end-to-end spare parts order management process, ensuring customer needs are met efficiently and on time.

Your Key Responsibilities Will Include Managing orders from receipt through shipment and invoicing





Monitoring order status and resolving issues that may cause delays

Collaborating with Planning, Procurement, Distribution, and Sales teams

Supporting dealers, customers, and internal stakeholders with parts-related requests

Managing your customer portfolio and ensuring high service levels

Qualifications We are looking for a customer-focused professional with strong organizational and communication skills who thrives in a fast-paced international environment.

You Will Also Have Bachelor's degree

Fluent Italian and English language skills

Good knowledge of Microsoft Office applications

Strong attention to detail and ability to prioritize tasks

Problem-solving mindset and team-oriented approach

Excellent communication and relationship-building skills

Previous experience in Customer Support, Order Management, or a similar role is an advantage

Willingness to learn and develop professionally

Additional Information At MSX, our employees are the driving force behind our success. We are committed to creating an inclusive and supportive workplace where our people can grow and thrive.

In Joining MSX, You Can Enjoy Competitive salary

Company laptop and phone

Career development opportunities in an international environment

Supportive and collaborative team culture

Working Pattern 40 hours per week

Monday – Friday

Turin, Italy

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. xkiyazw As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

📌 Parts Dealer Support Consultant (Italia)
🏢 Altro
📍 Italia