Neuro , a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose. Join our dedicated Customer Service team Customer Service Representative – Italy Milan (Hybrid – at least 3 days/week on-site) ✨ Process customer orders (direct & consignment) via SAP HANA ERP Maintain customer account records & order histories Support consignment & tender agreements Monitor inventory, consignment & trunk stock Manage returns (RGAs, complaints) with global CS & QA teams Coordinate product returns with European warehouse Assist customers, sales teams & distributors (availability, order status, deliveries)
Prepare sales reports upon request Previous experience in customer service or a recent graduate in the field ✔ Strong MS Office skills (Word, Excel, Outlook, Teams) ✔ Excellent communication & phone skills ✔ PREMIO POINTS: ➕ Experience in high-tech, pharma or medical device industry ➕ Knowledge of SAP ERP ➕ Experience supporting direct sales organizations ➕ Bachelor’s degree or Master's degree ➕ Fluent English Apply now and be part of a dynamic, international team at Terumo Neuro! #TerumoNeuro #WeAreHiring #CustomerService #JobOpportunity #MilanJobs #CareerOpportunity #CustomerSuccess #SAP #MedicalDevices #Teamwork #JoinUs #NowHiring #Ita
📌 Customer Service Representative (Healthcare Technology) (Milano)
🏢 Terumo Neuro
📍 Milano
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