Roma _ Client Advisor Azienda Anonima Piedimonte, Lazio, Italy
Descrizione dell’offerta di lavoro
For our Boutique in Rome, we are looking for a full-time Client Advisor.
She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.
Key Responsibilities:
- Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of history and heritage
- Assist customers accordingly with selling ceremony
- Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
- Ensure the achievement of the Store goals, enhancing and developing the busi

ness
- Build and strengthen relationships with customers by developing CRM and Clienteling strategies
- Build strong team collaborations
- Contribute to maintain the visual display of the products in accordance with visual guidelines




- Help ensuring the products replenishment and physical inventory of merchandise
- Be confident with cashier procedures and after sales management
- Follow Company grooming, accordingly with the Company's standards and policies

Key Requirements
- -Deep passion for fashion and luxury
- -Experience in a similar role within fashion and luxury retail companies
- -Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers' attitude
- -Comfortable in client face activities and clienteling
- -Ability to adapt to different customers
- -Team-playing aptitude
- -Strong communication skills
- -Understanding of Retail
- - KPIsDigital Ability
- -Ability to work in a dynamic environment
- -Fluent in English, a second language will be considered a plus

AZIENDAFondato nel 1997, KIKO MILANO è un marchio italiano di cosmetica operante nel settore del commercio al dettaglio c

📌 Roma _ Client Advisor (Lazio)
🏢 Azienda Anonima
📍 Lazio